Slovak-Speaking Customer Support for Online Marketplace Platform Department

AI overview

Assist Slovak-speaking customers with their inquiries, ensuring seamless online marketplace experiences while collaborating to enhance satisfaction and participating in ongoing training.

🌐 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Slovak-Speaking Customer Support representative in the Online Marketplace Platform Department! If you are fluent in Slovak and have a passion for e-commerce and customer service, this role is tailored for you.

In this essential position, you will assist Slovak-speaking customers with their inquiries related to our vibrant online marketplace. Your support will ensure that customers have a seamless experience while navigating our platform. Embrace the opportunity to work within a growing industry and contribute to our team's success!


Your Responsibilities

  • Deliver exceptional customer support to Slovak-speaking clients via multiple communication channels.
  • Assist customers with inquiries regarding their online marketplace experience, providing solutions and guidance.
  • Document customer interactions efficiently in our CRM system.
  • Collaborate with team members to meet service-level targets and enhance customer satisfaction.
  • Participate in ongoing training to stay informed about platform features and updates.

Requirements

  • Fluency in Slovak (written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
  • A strong commitment to providing outstanding customer service.
  • Prior experience in customer support or e-commerce is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A collaborative team player with a positive attitude.
  • Strong analytical skills and attention to detail.
  • Ability to work independently and manage your time effectively.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Health Insurance: Private Health Insurance
  • Learning Budget: Free Greek lessons
  • Other Benefit: Fully Paid Training

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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