Slovak-Speaking Customer Service for Hotel Reservations Department in Greece

Patrique Mercier Recruitment ES is pleased to offer an exciting opportunity for Slovak-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about travel and hospitality and have a knack for assisting customers, this role is ideal for you. You will be responsible for providing top-notch support to Slovak-speaking clients regarding hotel reservations, ensuring they enjoy a smooth and hassle-free experience while planning their getaways. Join us in a dynamic work environment where your skills are valued!

Your Responsibilities

• Deliver exceptional customer service to Slovak-speaking clients through phone, email, and live chat.
• Assist customers with hotel reservations, inquiries, and resolve any issues that arise during the booking process.
• Maintain a friendly and professional demeanor in all customer interactions.
• Document customer interactions accurately to support ongoing improvements in service.
• Collaborate with team members and hotel partners to ensure excellent customer experience.
• Participate in training sessions to stay updated on hospitality trends and best practices.

Requirements

• Fluency in Slovak (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• A strong commitment to providing outstanding customer service.
• Previous experience in customer service or hospitality is a plus, but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Positive attitude and proactive approach to customer satisfaction.
• Willingness to learn and grow within a vibrant and supportive environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...