Site Reliability Engineering Expert and Coach

Anticipated Contract End Date/Length: April 24, 2026
Work Set Up: Hybrid (must be eligible for BPSS)

Our client in the Information Technology and Services industry is looking for a Site Reliability Engineering Expert and Coach to lead the design, development, and delivery of advanced training programs and technical bootcamps. This role is pivotal in driving SRE adoption, embedding best practices, and fostering a culture of reliability and automation across the organization. The coach will collaborate closely with engineering, operations, and product teams to ensure training aligns with business needs and industry standards.

What you will do:

• Design and deliver progressive, hands-on training programs and bootcamp curricula for SRE fundamentals, intermediate, and advanced levels.
• Facilitate technical bootcamps (in-person and virtual) tailored to diverse audiences, including engineers, tech leads, and managers.
• Conduct workshops, awareness sessions, and embedded coaching to support SRE transformation journeys.
• Customize training content for multiple technology stacks (AWS, Azure, GCP, Private Cloud) and organizational personas.
• Assess learning needs, perform capability gap analysis, and design targeted learning pathways.
• Mentor and coach junior SREs and cross-functional teams on reliability engineering principles, automation, and incident management.
• Guide teams in implementing Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.
• Promote best practices in monitoring, observability, and blameless postmortems.
• Develop e-learning modules, assessments, and certification pathways.
• Evaluate and iterate training materials based on feedback and evolving industry standards.
• Collaborate with internal and external stakeholders to ensure training effectiveness and relevance.

• Proven experience as a Site Reliability Engineer, SRE Coach, or similar role in large-scale cloud environments.
• Deep expertise in cloud infrastructure (AWS, Azure, GCP), automation tools (Terraform, Ansible, CloudFormation), and CI/CD pipelines.
• Strong background in incident response, root cause analysis, and reliability engineering.
• Experience designing and delivering technical training, bootcamps, or workshops for engineering teams.
• Excellent communication, facilitation, and mentoring skills.
• Ability to tailor content for multicultural and geographically distributed teams.
• Familiarity with industry frameworks and best practices (Google SRE, DevOps, ITIL).
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Preferred certifications: SRE Foundation (DevOps Institute), Google Professional SRE, IBM Certified Professional SRE - Cloud v2, AWS/Azure/GCP Cloud Certifications, or other relevant DevOps/Agile coaching certifications.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.