Site Reliability Engineer at Podium

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

Site Reliability Engineer

At Podium, our Site Reliability Engineers (SREs) operate at the intersection of software and systems engineering. The SRE team ensures our products are stable, scalable, sustainable, and seamless. We partner closely with product engineering teams to address their operational needs while continuously improving the reliability and performance of Podium’s platform. We’re looking for a SRE who can make an impact from day one!

What you will be doing:

Work with technologies including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Honeycomb, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab/GitHub, and CI/CD pipelines.
Collaborate across Podium’s engineering community to identify areas for improvement, enhance reliability, and create a safer, more efficient system.
Participate in an on-call rotation, triaging and resolving production and development issues.
Partner with cross-functional teams to minimize downtime and ensure platform resilience.
Mentor junior engineers, fostering growth and technical excellence.

What you should have:

Bachelor’s degree in a technical field or equivalent experience.
4+ years experience supporting production systems in a software or systems engineering role.
3+ years deploying, operating, and debugging server software on Linux.
Strong curiosity and a desire to learn continuously.
Willingness to participate in on-call rotations.

What we hope you have:

Experience with distributed systems and microservices.
Knowledge of system design principles.
Hands-on experience with cloud computing (AWS, GCP, or Azure).
Familiarity with SOC2, HIPAA, PCI, or similar compliance frameworks.
Experience building and maintaining CI/CD pipelines.
Deep expertise in infrastructure engineering.

Why you’ll love working here:

Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business

Benefits:

Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Site Reliability Engineer

TLDR

Benefits