Site Reliability Engineer

Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help cybersecurity professionals and organizations enhance their cyber-attack readiness. Get ready for an exciting adventure into the world of cybersecurity! 🚀🔒💻

The Core Mission of the Site Reliability Engineer (SRE):
As a Site Reliability Engineer at Hack The Box, your paramount mission is to assist the seamless migration to AWS, strategically positioning our infrastructure to scale effectively with the company. Over the next 6 months, you will participate in enhancing our capabilities for expansion, setting the stage for the addition of new systems such as Kubernetes clusters, Services, and Databases. Additionally, your focus will shift towards establishing key performance indicators, service level objectives, and incident response metrics to drive a culture of reliability and continuous improvement.

🏢 Location &  Work Mode:

Fully Remote / Hybrid (2 days in the office, 3 days remote, plus one month of work from anywhere).

When hiring in Greece, we’re open to candidates from all locations. Those based within 55 km of our Athens office will follow a hybrid work model. For candidates located beyond that radius, a fully remote arrangement is available.

The Fellowship You'll Be Joining:
You’ll join a team of 6 SREs, while collaborating closely with engineers, data scientists, and security experts. Finally, you will report directly to the SRE Manager and will have open communication with infrastructure department management and other high-caliber technical people across the organization.

Technology Tools & Weapons You'll Be Using:

• Infrastructure as Code (Terraform): Automate the provisioning of AWS resources.
• Containerization and Orchestration (Kubernetes, Flux CD): Ensure seamless deployment and scaling of applications.
• Monitoring and Logging (Prometheus, Mimir, Grafana, Loki): Expand monitoring capabilities for new systems.
• Automation and Scripting (Go, Python, etc): Scripting for efficient and automated processes.
• Cloud Platforms (AWS): Execute the migration plan with a focus on AWS.

The Adventures That Await You After Becoming a Site Reliability Engineer at Hack The Box:

• Heavily contribute to the AWS Migration for Scalability: Spearhead the migration from the current cloud provider towards AWS, strategically positioning our infrastructure for scalable growth across regions.
• Expand Monitoring Stack: Integrate new systems into the Monitoring Stack, enhancing visibility and alerting capabilities for a globally distributed architecture.
• Architectural Design for Reliability: Contribute to the design and implementation of reliable AWS infrastructure, focusing on fault tolerance and high availability.
• Establish Metrics Framework: Implement and manage Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Service Level Indicators (SLIs) to measure and improve system reliability.
• Incident Response Enhancement: Develop and enhance incident response processes, leveraging metrics to continually improve response times and effectiveness.
• Mentorship: Mentor and guide junior SREs in adapting to the AWS environment and implementing reliability best practices.
• Collaborative Planning: Work closely with cross-functional teams to plan and implement new systems effectively, ensuring alignment with reliability goals.
• Team Expansion: Play a key role in the team's expansion, contributing to the mentoring junior members.
• Best Practices Advocacy: Champion best practices in AWS architecture and SRE methodologies, fostering a culture of reliability and continuous improvement.

Skills, Knowledge, and Experience Points Required to Unlock the Role of SRE at Hack The Box:

• Hands-on Experience: Minimum 2 years of hands-on experience in site reliability engineering or a related field.
• Automation Skills: Proficient in scripting and automation using languages such as Go, Python or Bash.
• Cloud Expertise: In-depth knowledge of cloud platforms, particularly AWS.
• Containerization: Experience with containerization technologies (Docker) and orchestration (Kubernetes).

• Monitoring Mastery: Strong expertise in implementing and managing monitoring and logging solutions.
• Metrics Framework: Proven experience establishing and managing SLAs, SLOs, and SLIs.
• Problem Solving: Proven ability to troubleshoot complex system issues and implement effective solutions.
• Collaborative Mindset: Excellent collaboration and communication skills, with a strong ability to work cross-functionally and mentor junior team members.

🕹️ What your Hack The Box adventure will have in store: 

• 🎯You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
• 🎯 You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
• 🎯 You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
• 🎯 Most importantly, you'll have a blast at HTB 🥳 because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups! 

💰 The gems you’ll be enjoying as a Site Reliability Engineer:

• Private insurance
• 25 annual leave days
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment (Macbook, iPhone, and mobile plan)
• Free lunch & snacks at the office
• Full access to the Hack The Box lab offerings; so you can learn how to hack
• Flexible/Hybrid working

🗺️ The Quest of Becoming Hack The Box’s Site Reliability Engineer:

• Level 1: To complete level one’s objective, submit your application. 
• Level 2: Meet the Talent Acquisition team. Level’s objective: highlight your past achievements, ambitions, and values.
• Level 3: Meet the hiring team. Level’s objective: connect with the hiring team and share with them your achievements. 
• Level 4: Complete an assignment that aligns with day-to-day job-related tasks and responsibilities. Part of the assignment is discussing it with the hiring team in a debriefing session, in order to walk the team through your thinking process. 
• Level 5: Congratulations! Not many reach this level 💪. Level’s objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. 
• Level 6: You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. 
• Quest complete. Congratulations, you’re officially one of us 🥳🎉🎇Your next quest: complete the onboarding.
  

Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! 🚀🔒💻

At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of growth and adventure, we can't wait to meet you!

ABOUT HACK THE BOX

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. 

Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. 

Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 4 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.

🚨 Exciting News:

• Get the most important updates on HTB’s latest year!
• We are super proud to share that Hack The Box’s entities in the US, the UK & Greece have been certified as a Great Place to Work (2024-2026). 

Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the “about us” section of our site, our career site, and Glassdoor.

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.