Site Reliability Engineer

Windscribe is a leading cyber security and privacy company launched in April 2016 and now with more than 70 million users. We believe that the internet was created so that people across the globe could have access to any type of information, no matter where they are. Our mission is to transform the internet with easy-to-use yet powerful privacy and security tools that allow anyone to circumvent censorship, access geographically restricted content, and minimize their exposure to marketers, criminals, and surveillance dragnets. Our well-received applications have appeared on Lifehacker, Techradar, and CNET.

Headquartered in Toronto, Canada, Windscribe operates two products:

• Windscribe is a suite of privacy, anonymity and anti-censorship tools for the masses.
• Control D is a modern and customizable DNS service that blocks threats, unwanted content and ads - on all devices. Onboard in minutes, and forget about it.

We have infrastructure all over the world and our goal is preserving uncensored Internet access and online privacy for all. Right now we are looking for a Site Reliability Engineer to help us tame DNS.

This position can be hybrid at our Toronto offices or remote in Canada only but you MUST reside in the Eastern Time Zone within easy reach of the Toronto office so that you can get together for face time and social gatherings with the team regularly

What You’ll do:

• Linux system administration and troubleshooting
• Network configuration and troubleshooting
• Working with Salt configuration management software to admin hosts
• Write Python scripts for automation
• Use your comprehensive understanding of DNS to troubleshoot and resolve issues across different operating systems and networking environments.
• Solve infrastructure projects and help developers launching new software into production
• Join our critical incident response team in an established on-call rotation.
• Build comprehensive and beautiful documentation.
• Improve operational checklists, processes and validations making them error-proof.

Technical Requirements:

We’re looking for your version of “seen it all (mostly)”. You may not have deep knowledge in all parts of the stack but you know the lay of the land. You’re quick to learn, but already possess a solid understanding of all things DNS.

• Proven track record of completing complex work independently
• Solid understanding of the Linux Operating System
  • Filesystem and permissions
  • Firewall (iptables) and networking setup
  • System management (systemd)
• Infrastructure as Code (IaC) experience (Salt / Ansible /Terraform / Opentofu / Chef / Puppet) 
• Develop automation
  • Python, Bash
• Experience with network troubleshooting is a must
  • Command line tools (dig, dog, delv, ping, nping, mtr)
  • Packet Capture (tcpdump, wireshark, termshark)
• Solid understanding of networking concepts
  • OSI model, TCP/IP, UDP/TCP
  • IP addresses and Subnetting
  • Routing, unicast and anycast, BGP
• Domain Name System protocol on lock
  • Record Types
  • Resolution paths and server types
  • DNSSEC extensions (record signing, client subnet)

Bonus if you have:

#li-hybrid

#LI-JM1