Site Merchandising Associate

FIGS is seeking a Site Merchandising Associate to support the planning and execution of online merchandising strategies. This role will be primarily responsible for merchandising product collections, optimizing search and recommendations, setting up product information, and uploading site content – ensuring a seamless customer experience on wearfigs.com. The ideal candidate has strong organizational and communication skills, great attention to detail, and prior digital merchandising experience in fashion within an ecommerce environment.

What You’ll Do:

• Merchandise collections and product categories to align with marketing and business goals.
• Analyze weekly reporting to make data-driven decisions on product placement and collections to optimize customer engagement and conversion.
• Maintain accurate product information and descriptions across the site, check that catalog imagery is consistent with the latest brand guidelines.
• Assist in uploading and merchandising marketing content within collections, product pages, and key customer touch points. 
• Conduct weekly site audits to identify and fix merchandising or content gaps and maintain site merchandising standards.
• QA and troubleshoot issues related to missing or incorrect images, content, links, or product information.
• Plan & execute A/B tests for key collection pages to improve conversion
• Provide insights on product performance, category trends, and customer behavior.
• Support ongoing site updates and seasonal refreshes, ensuring that new product launches, restocks, and promotions are properly reflected.

Qualifications:

• 3+ years of experience in a similar role, preferably in fashion ecommerce or a related field.
• Previous experience with product merchandising platforms and knowledge of Shopify Plus or similar preferred.
• Proficiency in Microsoft Office (Word, Excel), advanced Excel skills are a plus.
• Highly organized and detail-oriented, with the ability to manage competing priorities in a fast-paced environment.
• Comfortable working with tight deadlines, managing a high-volume workload and accustomed to multi-tasking. 

Other Must-Haves:

• A self-starter who is highly motivated, proactive, and able to work independently.
• A strong team player who contributes to a positive team culture and works collaboratively with colleagues.
• Strong interpersonal skills, with the ability to work cross-functionally with various teams.
• A desire to excel and grow within the company, with a commitment to learning and self-improvement.
• A positive, "can-do" attitude. Must be 100% Awesome—just like our scrubs.

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $70,000 and $80,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits 

• Equity: FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan 

• Other compensation and benefits offered include: 
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.