Startup Jobs
Post a Job
Alo Yoga

Site Director - Distribution Center

Nashville , United States

AI overview

Lead high-volume distribution operations, ensuring exceptional customer service through efficient order fulfillment and implementing innovative technologies for operational excellence.

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

At Alo our focus is on our employee customer promise, quality and safety. The Site Director is responsible for leading and managing all aspects of the Warehouse’s operations to ensure on time delivery of all shipments, efficiency, productivity, and compliance with company policies and industry standards. This role is critical for driving performance and throughput capacity, overseeing inventory management, coordinating inbound and outbound logistics, and ensuring that goods are processed and shipped on time to meet customer demands. The ideal candidate will be a strategic thinker with strong leadership skills and an in-depth understanding of supply chain, logistics, and warehouse management.  

The Site Director is responsible for end-to-end leadership of a high-volume, fast-paced distribution center. This role ensures exceptional customer service through accurate, same-day/next-day order fulfillment while optimizing cost, speed, scalability, and safety. The Site Director drives operational excellence across people, processes, technology, and automation in an always-on fulfillment environment. 

RESPONSIBILITIES

E-Commerce Fulfillment Operations 

  • Lead all fulfillment center operations including inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics.
  • Deliver high service levels for same-day, next-day, and peak-season order fulfillment (e.g., holidays, promotions).
  • Ensure high order accuracy, fast cycle times, and consistent customer experience across all channels.

Peak & Capacity Management 

  • Own peak planning and execution (holiday surges, flash sales, promotional events).
  • Manage labor forecasting, flex staffing models, and capacity planning to meet demand volatility.
  • Develop contingency plans to ensure uninterrupted operations during demand spikes or system outages.

People Leadership & Culture 

  • Build and lead a high-performing leadership team in a 24/7 or extended-hours
  • Drive employee engagement, retention, training, and career development.
  • Champion a strong safety culture and ensure compliance with all OSHA and workplace safety standards.

Technology & Automation 

  • Oversee performance and optimization of WMS, OMS, TMS, labor management, and fulfillment technologies.
  • Lead implementation and scaling of automation (sortation, robotics, AMRs, goods-to-person, packing automation).
  • Partner with IT and engineering teams to improve system reliability and throughput.

Continuous Improvement & Execution 

  • Apply Lean, Six Sigma, and Kaizen principles to improve speed, quality, and cost.
  • Analyze fulfillmentKPIs such as units per hour, order cycle time, on-time ship rate, and cost per order. 
  • Drive root-cause analysis and corrective actions for service failures and customer escalations.

Financial & Performance Ownership 

  • Own the site budget, including labor, freight, packaging, maintenance, and capital expenditures.
  • Deliver productivity gains and cost-per-order improvements while maintainingservice excellence. 
  • Track and report site performance to senior leadership with clear action plans.

Cross-Functional Collaboration 

  • Partner with E-Commerce, Merchandising, Transportation, Customer Experience, HR, Finance, and IT teams.
  • Act as the primary site contact for executive leadership and third-party logistics partners (3PLs). 

QUALIFICATIONS

  • Bachelor’s degree in supply chain, Operations, Engineering, Business, or related field (Master’spreferred). 
  • 8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume fulfillment.
  • Proven experience managing large, multi-shift teams in a fast-paced fulfillment environment 
  • Deep understanding of e-commerce fulfillment workflows and last-mile delivery requirements.
  • Strong data-driven decision-making and KPI management skills.
  • Experience leading automation, technology, and change initiatives.
  • Financial acumen with site-level P&L or budget ownership.
  • Strong leadership, communication, and execution focus.
  • Distribution/fulfillment center environment with extended hours and peak-season demands.
  • Ability to workflexible schedules, including nights, weekends, and holidays. 
  • Limited travel may be required.

 

For CA residents, Job Applicant Privacy Policy HERE.
 
 Alo Yoga

Mindful movement. It’s at the core of why we do what we do at Alo Yoga—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. We are so inspired by the people we surround ourselves with and we aspire to have the same be true for them. That’s why we work to make the Alo culture authentic to a yoga lifestyle —Our office is located in the heart of Beverly Hills in close proximity to shops and restaurants. Our building was designed by world-renown architect I.M. Pei — there’s plenty of natural light, open space with a co-working vibe, an in-building gym, calming yoga and meditation studio and an indoor tree spanning 3 floors.

Website LinkedIn
View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Director Q&A's
Report this job
Apply for this job