We are looking for a Shipping & Outbound Logistics Manager to oversee all aspects of outbound logistics and ensure the efficient, cost-effective, and timely delivery of goods to customers, distributors, or retail partners. The ideal candidate has experience in coordinating domestic and international shipments, managing third-party carriers, optimizing freight costs, and ensuring compliance with shipping regulations. The ideal candidate must have an experience with quickbooks.
Key Responsibilities:
- Manage all outbound logistics and shipping operations, including order fulfillment, packaging, labeling, and dispatch
- Coordinate with carriers (FedEx, UPS, DHL, freight forwarders, etc.) to schedule pickups and deliveries
- Track shipments and resolve delivery issues or delays with both carriers and customers
- Optimize shipping processes for cost savings, delivery speed, and accuracy
- Ensure proper documentation for domestic and international shipments (e.g., bills of lading, customs forms, commercial invoices)
- Work closely with warehouse, sales, and customer service teams to prioritize urgent orders and meet delivery deadlines
- Monitor shipping KPIs such as on-time delivery rates, freight costs, damage rates, and returns
- Ensure compliance with national and international shipping laws and customs regulations
- Manage relationships with logistics partners, negotiate rates, and evaluate performance
- Oversee inventory movement and coordinate with inventory control staff to ensure accurate outbound tracking
Requirements
- 3+ years of experience in shipping/logistics management, preferably in a fast-paced distribution or e-commerce environment
- Strong understanding of freight and shipping methods (LTL, FTL, air, sea, courier)
- Experience using Quickbooks
- Familiarity with ERP, WMS, or shipping software (e.g., ShipStation, NetSuite, SAP, or similar)
- Excellent organizational and leadership skills
- Strong problem-solving abilities and attention to detail
- Ability to manage multiple shipments and logistics partners simultaneously
- Knowledge of customs procedures and international shipping requirements is a plus
Benefits
Purely work-from-home
Night Shift (EST)
Weekly pay
