Shared Services Analyst

The role

Valtech is looking for a Shared Services Consultant to join our Global People & Culture Operations team in a dynamic, global role. If you’re passionate about HR operations, process efficiency, and supporting employees worldwide, this opportunity is for you! 

As a Shared Services Consultant, you will be responsible for administering global HR processes, maintaining HR systems, managing benefits programs, ensuring accurate employee records, and supporting onboarding and offboarding processes. You will be the first line of support for HR-related employee inquiries, ensuring an exceptional employee experience. We are focused on automation and digital enablement to continuously improve HR processes across the globe. 

We’re looking for a proactive and detail-oriented professional who enjoys working in a multicultural environment and collaborating with teams across different regions. 

Role responsibilities

• Provide support throughout the employee lifecycle—including onboarding, benefits administration, compensation, and offboarding—for employees in Canada and the U.S. 
• Manage and maintain accurate employee data within our HRIS system, ensuring data accuracy and integrity. 
• Act as a key point of contact for employees, resolving HR-related inquiries through our global Service Desk. 
• Collaborate effectively with internal People stakeholders to ensure smooth HR operations. 
• Support various regional and global People Projects to enhance HR service delivery. 
• Assist in standardizing best practices, tools, and processes to drive efficiency. 
• Engage with cross-functional teams across Europe, North America, and Latin America to support business needs. 

Minimum qualifications 

At Valtech, we want all new hires to thrive and succeed in their roles. Below are the qualifications required for this position. If you meet the Minimum Qualifications, we encourage you to apply—even if you do not meet all Preferred Qualifications. 

• 2 years of experience in an HR service center or general HR operations role, with a strong understanding of HR processes and best practices (e.g., onboarding, offboarding, benefits administration). 
• Knowledge of Canadian employment laws and regulations. 
• Fluent in English (both written and spoken). 
• Highly organized with excellent attention to detail and a strong customer support mindset. 
• Strong analytical and problem-solving skills. 
• Ability to work in a fast-paced, results-oriented environment. 
• Experience using an HRIS system 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 

Preferred qualifications 

• Bachelor’s degree in HR, Business Administration, or a related field, or equivalent experience. 
• Experience with U.S. employment laws and regulations is highly valued. 
• Previous experience in a global team is a plus. 

Your process 

After submitting your application, you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the '@valtech.com' and '@kinandcarta.com' domain. 

We strive to create an inclusive environment for all candidates. If you have any specific requirements or need reasonable adjustments to participate in the application or interview process, please let us know at [email protected].