Hey, I’m Robert - founder of SessionLab.
Over the last 10 years, we’ve grown from a side project into a product used by more than 200,000 facilitators, trainers, and learning professionals around the world. Our goal is simple: help people design better workshops and learning sessions with a tool that’s way better than clunky spreadsheets!
We’re a small, fully remote team spread across Europe, and we love meaningful work.
I’ve been wearing the operations hat for years, but now it’s time to pass it on to someone who’s excited to make things run smoother, more efficiently, and help us grow by freeing up my time.
If you’re organized, curious, and love improving systems - you might just be the one we’re looking for.
We’re looking for an Operations Generalist - someone who’s proactive, organized, and confident taking ownership of both recurring tasks and open-ended projects.
Here’s what you’ll be working on:
🧾Manage and improve monthly finance-related tasks like internal reporting, collecting invoices, and working with our accountant
✈️ Coordinate our twice-yearly in-person retreats, handling venue research, travel logistics, and activity planning
🛡️ Support and manage our SOC2 certification project alongside external consultants
🎉 Organize internal team rituals like online socials and async updates
🧑💻 Support onboarding, offboarding, contracts, and team documentation
🤖 Build or improve workflows using tools like Zapier or AI assistants to automate repetitive tasks
Working Hours ⏰: This is a full-time role, but we’re flexible - if you’re looking for slightly fewer hours (e.g. 30–35), that can work too.
Requirements
You’re someone who likes solving problems and figuring things out. You’re proactive, thoughtful, and communicate well in a remote setting. You take responsibility, are kind and humble, and don’t need your hand held to get things done.
You value doing things properly, and take the time to get the details right.
You’ll thrive in this role if you have:
✅ 3+ years of experience in operations, admin, or people coordination - ideally in a remote or SaaS environment
✅ Highly organized, detail-oriented, and self-directed
✅ Confident managing recurring tasks and open-ended projects
✅ Tech-savvy and excited to learn new tools
✅ Comfortable with light technical topics like IT security or access management
✅ Regularly use AI tools to improve workflows
✅ Able to build simple automations using tools like Zapier
Good to have:
⭐ Experience supporting compliance processes like SOC2 or ISO
⭐ Planned team retreats or worked on remote team culture
⭐ Genuine interest in facilitation, learning, or collaboration
Benefits
What’s in it for you?
💰 Salary range: €2000 - €3000 per month (depending on experience)*
🕐 Full-time and fully remote (30–40 hours/week, flexible)
🌴 Paid holiday allowance matched to your country (minimum 20 days)
🏢 Monthly co-working space stipend or home office support
💻 Laptop provided if needed
🌍 Twice-a-year team retreats (fully paid – next one’s in Greece!)
*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.
The JobRack team are working with SessionLab to help them find their new team member.
The hiring process for this position will include the following steps:
The JobRack team has gained a full understanding of SessionLab’s needs and will review, filter, screen and test candidates in line with this.
To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.
We will, of course, provide you with feedback throughout the process.
At the request of SessionLab, applications for this position must be submitted through JobRack and direct contact with SessionLab is not allowed.
We are committed to maintaining a respectful and professional environment for our jobseekers, our clients and the JobRack team. Any form of abuse or disrespect towards our team will result in immediate disqualification from this and all future opportunities through JobRack.
Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.
Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq
