ServiceNow Solution Architect

Are you looking to thrive in a stimulating work environment? Join the leader in digital transformation and boost your career at Levio. We offer you a unique opportunity to develop your expertise within a high-caliber team. The variety of challenges presented by our clients will give you the opportunity to excel and keep your expertise at its peak. Experience the daily life of our clients and be a significant player in the most ambitious projects in technology and software solutions.

JOB DESCRIPTION:

We are seeking a ServiceNow Solution Architect for various large-scale projects.

ROLE AND RESPONSIBILITIES:

• Design and implement architectures on the ServiceNow platform, covering at least two of the following modules: ITSM, ITOM, ITAM (SAM/HAM), GRC, SecOPS, IRM, CSM;
• Participate in the definition of the overall architecture, taking into account other technologies present in the client's environment;
• Collaborate closely with stakeholders to understand business needs and translate them into effective technical solutions;
• Integrate ServiceNow with other systems using technologies such as REST, SOAP, LDAP, JDBC, ODBC, etc.;
• Participate in the migration to the CSDM data model and the management of the CMDB;
• Guide technical teams in implementing best practices and adhering to quality standards;
• Present proposed solutions and architectures to clients in a clear and compelling manner;
• Work in an Agile environment (Scrum/Kanban), with a DevOps and CI/CD-oriented approach.

QUALIFICATIONS AND EXPERIENCE:

• University degree in Computer Science or Engineering;
• Over 5 years of hands-on project experience on the ServiceNow platform;
• Required ServiceNow certifications and micro-certifications (depending on modules);
• Ability to manage and organize work across multiple simultaneous projects;
• Ability to understand and implement complex stakeholder requirements;
• Strong client-facing presentation skills;
• Solid understanding of ITIL methodologies;
• Proficiency in both English and French.

SOCIAL BENEFITS:

Levio offers several benefits to provide the greatest possible flexibility to its employees! In addition to offering a stimulating and dynamic work environment, we offer, among other things: 

• 4 weeks of cumulative vacation from the start of employment 
• Flexible hours 
• Professional development allowance (PDA) for training, computer equipment, and physical activities 
• Training tailored to your areas of expertise 
• Registered Retirement Savings Plan (RRSP) with employer contribution up to a maximum of 3% of your gross salary.
• Modular group insurance 
• Public transportation or parking reimbursement when required 
• Referral bonuses for new candidates 
• 11 statutory holidays 
• Personal days 
• Active social life (5 to 7, social club, healthy snacks and coffee, etc.)

Position Status: Full-time, permanent 

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities. Levio values diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights the unique contribution of our employees to the success of our company. As an employer committed to respecting employment equity, we encourage applications from diverse candidates. Accommodations are available upon request for candidates participating in all aspects of the selection process.