Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Sales Mission

At Vonage, we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real-time world. Our Sales team is high-energy, customer-focused, and relentlessly innovative - committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.

As a ServiceNow Alliance Partner, you’ll be at the forefront of our ServiceNow ecosystem strategy—expanding our footprint and influence by building and managing powerful relationships.

Why this role matters:

The ServiceNow Alliances team is a key growth engine for Vonage—driving pipeline and revenue by aligning our business with ServiceNow and its extended ecosystem. This role is perfect for someone who thrives on relationship-building, strategic partnerships, and go-to-market execution.

We’re looking for someone experienced in the ServiceNow ecosystem or with a strong background in partner management or alliances. If this sounds like you—keep reading!

Your key responsibilities:

Drive Servicenow referral business
Build, nurture, and manage relationships with Servicenow teams and ecosystem partners
Align Vonage’s sales reps with their Servicenow counterparts to generate pipeline and close opportunities
Own executive alignment and sales engagement—position Vonage asServicenow’s top communication partner
Plan and lead joint field events with Servicenow (both partner-facing and customer-facing)
Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes
Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders
Drive execution of regional go-to-market strategies with Servicenow and other alliance partners
Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates
Represent Vonage at industry events, promoting our brand and ecosystem value
Manage technical and business escalations to maintain partner success and deal velocity
Execute against established revenue, activity, and relationship goals
Support ongoing optimization of alliance processes to enhance partner program impact

Who you are:

A relationship-driven professional who thrives in a partner-centric ecosystem
Experienced in working with alliances, channel sales, or ecosystem partnerships
Strategic and detail-oriented with a passion for joint value creation and partner enablement
Capable of influencing cross-functional teams and engaging with executive-level stakeholders
An excellent communicator—able to tailor messages to various audiences and formats
Comfortable analyzing complex data and solving problems with a collaborative mindset
Experience within the Servicenow ecosystem is a plus

What you'll bring:

Bachelor’s degree in Sales, Marketing, Business, or a related field
Proven experience in Alliance Partner Management, Partner Sales, or Channel Development
Strong track record of recruiting, onboarding, and enabling partners
Prior experience or familiarity with the Salesforce ecosystem is a must
Prior direct sales experience is a huge plus
A desire to succeed and a “get-it-done” attitude

How you’ll benefit:

Competitive base salary + performance-based incentives
Fully remote flexibility
Dynamic, inclusive, and supportive team culture
Career advancement opportunities with a clear growth path
Comprehensive health, dental, and vision benefits
Unlimited discretionary PTO and tuition reimbursement
Opportunities to work on industry-defining technologies and partnerships

#LI-MB2

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

ServiceNow Alliance Partner

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