ServiceNow Agentic AI – Business Process Consultant

Role Summary

We are hiring a ServiceNow Agentic AI Business Process Consultant to design and deliver AI-enabled IRM, TPRM, and BCM processes on the ServiceNow platform. You will work directly with business stakeholders to identify high-value AI use cases, design intelligent workflows, and guide adoption of Now Assist, AI Control Tower, and multi-agent architectures.

This role is ideal for professionals who can translate business risk challenges into scalable, responsible AI solutions.

What You’ll Do

• Lead discovery workshops and map as-is / to-be IRM, TPRM, and BCM processes.
• Identify and design high-impact Agentic AI use cases (autonomous assessments, AI-generated BIAs, continuous monitoring, due diligence automation).
• Define AI workflows, prompts, agent roles, guardrails, and evaluation logic in collaboration with technical teams.
• Design ServiceNow IRM, TPRM, and BCM workflows aligned with regulatory frameworks.
• Create user stories, process documentation, and support client demos and adoption.

What You Bring

• 2-4 years of experience in risk management, TPRM, compliance, or operational resilience.
• Hands-on experience with ServiceNow IRM, TPRM, or BCM.
• Strong understanding of enterprise risk and compliance processes.
• Familiarity with Generative AI, Now Assist, or AI-driven process automation.
• Excellent stakeholder communication and documentation skills.

Career Progression at REDE

• Business Process Consultant
• Senior Consultant / AI Solution Lead
• IRM & Agentic AI Architect
• Practice Lead / Principal Consultant

Why Join REDE

• Work on next-generation AI + Risk transformation programs
• Remote-first role across India, USA, and Europe
• Strong focus on learning, certification, and career acceleration
• Opportunity to shape a growing global ServiceNow IRM & AI practice

Apply Now

If you are excited about combining AI, ServiceNow, and risk transformation, we’d love to hear from you.

📧 Email us at: hr AT rede-consulting.com

Let’s build something impactful—together.