Service Technician

Rentokil Initial is a multinational service company that operates in 70 countries with a total of 35,000 employees. We strive to protect and enhance lives, whether it's through pest control or improving hygiene. We excel in operations and invest in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support our colleagues and customers. Rentokil Initial values equality and fairness as fundamental rights for all our employees. We uphold the values of Service, Relationships, and Teamwork identified by our colleagues worldwide.

This role is responsible for the installation, servicing and de-installation of Rentokil Initial Trinidad Limited’s Pest Control products and maintenance of quality pest-free standards at the clients’ premises, to meet and exceed Company standards and customer expectations. Delivery of quality, on-time service to the clients.

Responsibilities:

  • Inspect and administer treatment to control or eliminate pests, ensuring the safe and professional application of chemical preparations at the appropriate dosage rates and with the proper equipment, while prioritizing your personal safety.
  • Enter service-related information on the Company mobile device provided and/or any other Company documents required to reflect the mileage, time, preparation, treatment, and conditions for pest management objectives.
  • Issue a copy of the service report to the customer, confirming the status of their pest control service, reporting any pests found, and detailing the corrective actions taken. Additionally, proactively communicate with the customer to gather feedback on their level of satisfaction and address any concerns they may have.
  • Handle customer complaints effectively, in collaboration with service coordinators, supervisors, service managers, or branch managers

Requirements

  • Minimum 3 CXC passes
  • High level of loyalty and good communication skills
  • Hold a valid driving license (experience in Driving a manual transmission vehicle)
  • Service-oriented mindset

Benefits

Group Health and Life Plan available.

Salary not disclosed

..

Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!

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