Service Technician III (Master CFESA Certified) - Louisville, Kentucky

At Whaley we know people are vital to our success.  We offer a competitive salary, on-call pay, and generous benefits including:

• Sign-On Bonus For  Experienced Technicians
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Job Overview:

The Service Technician III - Master CFESA provides maintenance and repair of commercial cooking equipment and or commercial HVAC/R equipment and demonstrates the ability to lead, mentor, train, and lead other team members. 

The incumbent is trained in at least two skill sets, maintains a high level of productivity, and currently holds three of the four CFESA certifications and is assigned to the on-call roster.  

Service Technician III Primary Responsibilities: 

• Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
• Communicate professionally with customer regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to insure required parts are stocked on vehicle.
• Maintain service vehicle, tools and uniforms.
• Work independently with daily supervision.
• Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.
• Obtain correct part numbers through branch parts person.
• Collect payment on COD jobs.
• Contribute positively to branch targets for response time and first time fix rates.
• Participates in available training to increase skill and knowledge.
• Performs other duties as required.

 Qualifications: 

• A High School diplomas or the equivalent in experience.
• 1 Year of applicable experience.
• Driving record under auto liability insurance guidelines.
• CFESA Master Technician with three of the four CFESA certifications.