Service Solution and Sales Responsible (SSR)

• Having responsibility of account service sales targets including order, market goals, revenue and profit.
• Creating and customizing service solution in bidding project, such as statement of compliance, service solution proposal, service competence presentation, etc…
• Identifying customer requirements, discovering pain points and developing proper service solution for ensuring successful delivery, implementation and maintenance.
• As one of the owners of customer service satisfaction management, supporting organizational level customer relationship building activities.
• Analyzing competitors in terms of service structure and capability. And then, developing service competitiveness strategies.
• Achieving strategic thinking ability and outputting integrated service solution for satisfying customers in a sustainable partner ecosystem.
• Being a good team-work player by leading and supporting team members for interdisciplinary works such as technical reviews, decision making meetings and internal knowledge transfer activities.
• Being participated in end-to-end project delivery by knowing belonging operation and processes.
• Flexible hours working.
• Be able to travel between cities.
• Managing relations with existing and new customers.

Requirements

• Bachelor’s degree in Electronics or Computer Science or any other related field.

• Excellent verbal, written, and communication skills.

• Good command of English is required.

• Able to multitask and work under pressure.

• Having definite level understanding and knowledge of ICT.

• Having no constraints for domestic and international travels.

• Military service must be completed for male candidates.