Service Product Specialist

Service Product Specialist 

Location Preferences: Remote

About Remi

Remi, a division of PartsSource, is a leading provider of equipment maintenance managed services for higher education, healthcare, government, and commercial organizations nationwide. Remi’s solution reduces a client’s cost of maintaining equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction.

Remi team members are deeply committed to transforming mission-critical operations. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the Job Opportunity

The Service Product Specialist is a high-impact, quota-carrying role focused on new customer acquisition across the acute healthcare market. You will identify, pursue, and close new business with hospitals of 400 beds or fewer, engaging executive and clinical decision-makers to deliver measurable value. This role plays a critical part in expanding Remi’s market presence and advancing our mission to improve healthcare equipment performance nationwide.

What You’ll Do

New Business Development & Territory Expansion

• Prospect, qualify, and secure new acute care customers within an assigned Mid-Atlantic territory.
• Drive significant outbound activity, including cold calling, discovery meetings, and sales presentations.
• Meet or exceed performance targets, including contract submissions, presentations, and pipeline growth.
• Negotiate and close new contracts that support long-term revenue and market expansion.

 Solution-Oriented, Value-Based Selling

• Develop deep knowledge of Remi’s equipment service solutions and their operational and financial impact.
• Conduct needs assessments to align solutions with hospital goals for cost reduction and uptime.
• Present Remi’s value proposition to imaging leaders, supply chain, finance, and executive stakeholders.
• Partner with Product, Marketing, and Operations to deliver tailored customer solutions.

 Market Intelligence & Sales Execution

• Analyze market trends and competitive activity to inform territory strategy.
• Maintain accurate pipeline management, activity tracking, and forecasting in Salesforce.
• Build structured territory and account plans to drive consistent growth.
• Use data to prioritize opportunities and improve sales effectiveness.

What You’ll Bring

• 2+ years of experience in healthcare equipment or service-based sales (acute care preferred).
• Proven success in new business development and consistently exceeding sales targets.
• Experience negotiating and closing complex contracts with hospital stakeholders.
• Strong understanding of hospital operations, imaging, supply chain, and finance functions.
• Proficiency with Salesforce or similar CRM platforms.
• Bachelor’s degree preferred or equivalent relevant experience.

 Who We Want to Meet

• Act Like an Owner: You demonstrate Results Driven behavior by owning your pipeline and delivering consistent new business outcomes.
• Serve with Purpose: You practice Customer Centric selling by deeply understanding hospital challenges and aligning solutions to real needs.
• Adapt to Thrive: You show Managing Ambiguity by staying productive in fast-moving, competitive sales environments.
• Collaborate to Win: You leverage Influence & Communication to align internal teams and inspire confidence with executive buyers.
• Challenge the Status Quo: You apply Data-Informed Decision Making to refine strategies and improve sales performance.