Service Operation Specialist

• Responsible for all spare part process of Huawei consumer brands with solutions end to end
• Follow technical services KPI's to match spare part requirements and implement improvement plan in deficient parts.
• Monitoring and coordinating the value of "order KPI”.
• Managing spare parts inventory and take action in risk situations.
• Coordinating the spare part supply delivery solutions.
• Provide orders on time to technical services.
• Service center spare parts operation support, on-site visit in weekly basis.
• Daily operation task management
• Task follow up and be in communication with HQ.
• Follow up supplier payments & offset on time.

Requirements

• Bachelor’s Degree ,Fresh graduate or 1-2 years experience
• Proficient in English
• Proficient in Turkish as well
• Multi-tasking and detailed-oriented with excellent interpersonal and communication skills
• Ability to work under pressure, to work in a team and manage corporate customers.
• A problem solver with very good analytical thinking skills to be able to deal with multiple problems
• Work with patience and carefulness
• Good Knowledge of MS Office tools and creating reports.
• Good Knowledge of MS Excel