RES
Service O&M Admin
TLDR
The role involves providing critical support to field technicians and management while ensuring efficient administrative processes across the O&M function.
We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you bring.
Summary:
The Service O&M Administrator supports the Battery Energy Storage Systems (BESS) team with day-to-day administrative operations and takes ownership of key routine functions. This role provides critical support to field technicians, project managers, and leadership by coordinating travel logistics, managing documentation, maintaining systems, and ensuring efficient administrative processes across the O&M function.
This position is based in the Denver main office, with the opportunity to transition to a hybrid schedule following initial training and a probationary period of approximately 90 days.
Requirements:
- Provides administrative support to Site Technicians, BESS Project Managers, O&M Manager(s), and VP of O&M.
- Provides administrative support to Site Technicians, BESS Project Managers, Operations and Maintenance Manager(s), and the VP of O&M. Responsibilities include data entry, preparing and submitting required records, processing service department documentation, and assisting with onboarding materials as needed.
- Manages PO submission, including gathering required information from BESS Managers, creating purchase orders in the financial management system, and returning finalized POs to requestors.
- Reviews entries in the Computerized Maintenance Management System (GMAO) and other company systems, following up as directed by managers. Verifies technician’s time entries with BESS managers for reporting purposes.
- Supports, organizes, and tracks warranty claim and client paperwork submissions.
- Maintains and organizes business unit files across SharePoint, GMAO, MyApps, and other designated platforms. Tracking down the correct information and uploading it in the designated places.
- Responds proactively and promptly to a wide range of requests, maintaining a positive, service‑oriented approach.
- Coordinates travel logistics, accommodations, and related requests for site technicians and as directed by manager(s).
- Coordinates with other business units and Initiates toolkit setups, PPE deliveries and so on. Tracks, verifies and maintains equipment/gloves with calibration dates.
- Takes meeting notes when requested, distributes them to the team, and files them in designated locations.
- Maintains and updates select operational documents, including templates, reference materials, indices, and other resources.
- Attends work regularly and punctually, as scheduled or expected.
- Complies with Employee Handbook, Code of Conduct and Company Policies & Procedures.
- Presents, supports, and leads-by-example with a safety and quality-oriented attitude.
- Schedules and coordinates meeting space and logistics for a variety of meetings to include team meetings, visitors, and training; ensure virtual and in-person meeting spaces are in order and ready.
- Performs ad hoc job-related duties/functions and projects to support the Managers – BESS and O&M VP, as requested.
Safety:
- Follows safety and security procedures and determines appropriate action. Reports potentially unsafe conditions and uses materials and equipment properly.
Qualifications:
- High school diploma or GED required.
- 2+ years of administrative or operations support experience preferred.
- Experience supporting technical or field-based teams is a plus
- MS Office: Intermediate skills in MS Office (Word, Excel, PowerPoint, Project) and MS Outlook; ability to manage multiple calendars in Outlook. Excel skills including charts, graphs, bars, pivot tables, VLOOKUP, COUNTIF, SUMIF, filtering information to provide quality data, creating macros to automate common tasks, and managing large amounts of data.
- Ability to handle details, access to information, and conversations that may be of a highly sensitive nature in strict confidence and in a professional manner.
- Ability to perform duties with high attention to detail.
- Ability to prioritize, handle tight deadlines and last minute changes in a fast-paced environment with multiple stakeholders.
- Ability to solve practical problems and deal with variables in situations where only limited standardization exists.
- Ability to adapt to customer service focus, anticipate needs, and solve problems independently.
- Excellent communication skills with customer service focus, and ability to communicate effectively with all levels.
- Strong interpersonal skills
- Ability to act with limited oversight on day-to-day responsibilities and balance multiple priorities, as well as appropriate seek information and solve problems within scope of work; comfortable taking ownership of stretch personal assignments outside of day-to-day responsibilities.
- Functional competencies include attention to detail, communication, accountability, teamwork, customer focus.
- Domestic and International travel 5-15% required.
- Valid Driver’s License required.
Anticipated base salary range: $29.81 - $37.02
The final agreed upon compensation is based on individual education, qualifications, experience, and work location.
RES offers benefits that are effective first day of employment. These benefits include the following:
- Medical, Dental and Vision
- Health Savings Account with employer contribution
- Flexible Spending Accounts
- 4x pay Basic Life and Voluntary Life
- Short and Long Term Disability
- Accident, Hospital, and Critical Illness
- 401 (k) plan with 6% company match
- 2 weeks Paid Time Off (PTO), Prorated Sick days and 10 Paid Holidays- includes Floating Holiday
- Tuition Reimbursement
- Volunteer and Charity Matching
- Paid Parental Leave
- Employee Referral Bonus
- Employee Discounts and Wellness programs
- Wellness Reimbursement
Physical requirements and environment:
The work environment and physical demands characteristics are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rarely: Climbing, crouching, kneeling, pulling/pushing/lifting between 5-15lbs., and stooping are required.
Occasionally: Carrying 5-15lbs., gripping, handling, pinching, and walking are required.
Frequently: Standing is required.
Constantly: Reading, grasping, hearing, reaching, vision, repetitive motion, and sitting is required.
Rarely exposed to extreme cold, heat, and humidity, and wet climates, in the working environment.
Occasionally exposed to noise and hazards in the work environment.
We maintain a drug-free workplace. Candidates will be required to pass a pre-employment background investigation and drug test as a condition of employment.
RES is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
#LI-Hybrid #LI-Onsite
Benefits
Health Insurance
Medical, Dental and Vision
Other Benefit
Employee Discounts and Wellness programs
Paid Parental Leave
Paid Time Off
2 weeks Paid Time Off (PTO), Prorated Sick days and 10 Paid Holidays- includes Floating Holiday
Wellness Stipend
Wellness Reimbursement
RES is the largest independent renewable energy company globally, delivering affordable and carbon-free energy through the operation and maintenance of wind and solar farms. With a presence in 24 countries, RES focuses on maximizing investments in renewable energy, also venturing into energy storage and green hydrogen.