Service Coordinator

TL;DR

You’re a skilled problem-solver who thrives on keeping things running smoothly. From dispatching maintenance requests to leading a small team, you’ll ensure residents receive fast, professional service — and you’ll set the standard for follow-through and customer care.

What You’ll Do

• Coordinate and dispatch work orders, ensuring timely and accurate completion.
• Lead and mentor 1–2 Maintenance Coordinators.
• Communicate professionally with residents, vendors, and staff.
• Take part in a rotating 24-hour emergency call schedule (approx. every 6 weeks).
• Continuously improve processes for efficiency and resident satisfaction.
  
• Use our tools: Trainual, Rentvine, Aptly (CRM), Tenant Turner, RingCentral, Google Workspace.

What You Bring

• 3+ years of maintenance coordination or dispatch experience.
• Knowledge of Fair Housing laws.
• Strong computer and software skills.
• Excellent organization, communication, and customer service abilities.
• Leadership experience with small teams.
• HS diploma/GED required

Perks & Benefits

• Health, dental, and vision insurance
• PTO & holidays
• Simple IRA retirement plan
• Life & disability insurance
• Annual bonus plan
• Possible housing discount

Job Type & Schedule

Full-time Monday – Friday 8:30 AM – 5:00 PM; In-office 3 - 4 days a week.

Location

T&H Realty Services, Inc.
760 E. 52nd Street
Indianapolis, IN 46205

T&H Realty Services, Inc. is an Equal Opportunity Employer. For more information, please visit www.threaltyinc.com.

Please respond with your resume and salary requirements. Pay is dependent on the level of experience.