Service & Contracts Administrator

Service & Contracts Administrator
Full-time | Office-Based | Mon–Fri, 7:30am–4:30pm | £30,000 Per Annum

We’re looking for a Service & Contracts Administrator to join a fast-paced, close-knit team where getting stuck in is just how things are done. If you’re the kind of person who enjoys juggling multiple tasks, thrives under pressure, and knows how to have a laugh along the way, keep reading.

What’s the role about?
You’ll be right at the heart of the service contracts operation, sharing a desk of multiple contracts and managing a variety of contracts from start to finish. That means coordinating 14 engineers, staying on top of paperwork, and making sure clients are looked after every step of the way. It’s a varied role with routine tasks, but there’s also a fair bit of unpredictability — you’ll need to think on your feet and act fast when things “just happen.”

Day-to-day, you’ll be:

  • Planning and coordinating engineers’ site diaries
  • Ensuring daily engineer worksheets are accurate and relevant
  • Ordering and arranging the delivery of equipment for site jobs
  • Making sure all client paperwork and reports are up to date and spot on
  • Liaising with clients and responding to incoming enquiries
  • Booking emergency appointments when needed
  • Setting up new contracts and overseeing them from start to finish
  • Scheduling regular and one-off maintenance visits

Requirements

  • Have some experience in service/contracts admin (even just a bit helps!)
  • Is an organiser by nature and calm under pressure
  • Communicate clearly and confidently with clients and engineers alike
  • Can juggle tasks without dropping the ball
  • Work well in a team but know how to take initiative
  • Know when to laugh—and when to get your head down and crack on

Perks & Practical Bits:

  • Hours: Mon–Fri, 7:30am–4:30pm
  • £30,000 Per Annum
  • 20 days holiday + 8 bank holidays
  • Free parking
  • Food allowance
  • Auto-enrolment pension
  • Table tennis in the office
  • Occasional team treats (yep, even Dominos when targets are smashed 🍕)
  • Annual company and engineer events

You’ll report to the Contracts Manager and work alongside a brilliant team that runs best when it’s got three strong players in place. This is a great opportunity to make your mark and grow with a company that’s been going from strength to strength.

IND25

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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Salary
£30,000 per year
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