Server Test Engineer - Bug Verification

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

As a Bug Verification Engineer, you will act as the vital bridge between our global community of users and our engineering team. You are a technical investigator who thrives on turning vague, complex bug reports into clear, actionable data.

In this role, you will relentlessly pursue the root cause of reported defects, simplify complex user environments into minimal reproducible test cases, and advocate for the user experience in discussions with Development and Product Management.

Responsibilities

• Defect Triage & Verification: Review incoming bug reports from users and support channels to verify their validity and impact.
• Test Case Simplification: Analyze complex user-submitted scenarios and distill them into the minimal repeatable test cases for the development team.
• Root Cause Analysis: Investigate system logs, configurations, and SQL execution plans to identify exactly where a failure occurs.
• User Advocacy: Communicate directly with users and support engineers to gather missing details, provide status updates, and clarify feature specifications.
• Collaboration: Work closely with developers to explain reproduction steps and assist in the verification of hotfixes and patches.

Qualifications

• 2+ years of experience in software testing or technical support
• Exceptional Analytical Skills: The ability to take a complex system failure and isolate the specific factors that cause the crash or error.
• Database Expertise: Good understanding of MariaDB Server (or other RDBMS) and proficiency in SQL (complex queries, joins, and schema design).
• OS Proficiency: Deep "command-line" comfort with Linux, with the ability to navigate Windows and MacOS environments. Familiarity with docker, AWS, google cloud.
• Communication: Strong written English skills, specifically the ability to translate technical jargon into clear instructions for both users and developers.
• Scripting: Familiarity with scripting languages (Python, Bash, or Perl) to automate the setup of reproduction environments.

Location

India (remote)

Travel - Adhoc as required for the role (<10%)

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. 

You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.