Server Operations Analyst

Toyota Financial Services UK is a forward thinking organisation, and we are proud of our continued improvements in regards to Business Technology and Business Transformation.

We are looking for an individual to join our Business Technology Solutions team, where the individual will deliver end-to-end business technology and change, focusing on four key functions, these include:

• Governance
• Projects & Change
• Delivery & Technical Operations

Providing support to Toyota Financial Services UK and KINTO UK, our mission is to:

• Give (giving the business the technology, applications and services it needs)
• Guide (guiding the business through changes, using expertise and experience)
• Guard (always protect the business)

What you’ll be doing:

• Responsible and accountable for the design, cost and operation of the following technical areas:
• Microsoft Windows servers (2016-2022) and related infrastructure
• Microsoft Active Directory and DNS
• VMWare 7 administration (VCP level)
• Experience working in O365 and Azure
• Using SCCM; patching and maintaining the infrastructure according to Global information security standards
• Backup system (Veritas Netbackup or Veeam) and system backups, including recovery testing
• Administration of Citrix v7
• MS SCCM administration (packaging & deployment)
• System capacity and monitoring solutions using Solarwinds or equivalent.
• Experience working with Power Apps or Power Automate

How you could stretch this role:

• Suggest improvements to the department’s processes and procedures (where appropriate), encouraging a work culture of continuous improvement.
• Involvement in ad hoc projects.

This role could also be called:

• Wintel Engineer
• Infrastructure Engineer
• Systems Administrator

Requirements

Key Experience & Skills:

• Windows 2016-2022 administration
• Active Directory architecture
• VMware to VCP level
• WAN/LAN Network topology
• Experience in support of O365
• SCCM administration experience including W10 desktop setup
• Experience supporting Veritas Netbackup or Veeam
• Understanding of ITIL principles, including Change management

Attributes & Behaviours:

• Good time management and organisational skills.
• Strong written and verbal communication, including confidence in presenting.
• Self-motivated and proactive worker.
• Keen attention to detail.
• Able to work effectively with all levels of staff and external partners.
• Customer focused
• Service cost aware, able to help formulate and maintain service costs
• Structured and methodical approach to work.

Benefits

At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer:

• Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
• Generous annual leave of 25 days which increases with service and holiday purchase option
• Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
• Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
• Employee Assistance Program
• Eye tests
• Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
• Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
• Dress for your day policy to make you feel comfortable at work
• Eco HQ, free parking & restaurant
• Two volunteering days per year
• Reward gateway voucher discounts
• Flexible working scheme and we welcome flexible working conversations at interview
• Regular 121s with your manager, a personal development review (PReview) each quarter
• A wide range of learning & development opportunities including Linked In Learning courses
• £250 contribution towards you learning something new outside of work
• Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!

Our Recruitment Process

At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.

We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.

When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.

Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview
• Organising a time and location that best suits you
• Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis to support you to be your best self.