We are looking for a Senior Voice Engineer to join our Network Engineering Team!

Why MetTel

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. 

Key Responsibilities:

• A good understanding and hands-on experience of Cisco/BroadSoft and Oracle SBC configurations and reference architectures. 
• Solid knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience.
• Work with Hosted Voice environments (BroadSoft Preferred), Session Border Controller experience for Access and SIP Trunking.
• Knowledge of Legacy E9-1-1 and NG9-1-1 technologies and standards such as NENA i3. Knowledge of Kari's Law and RAY BAUM'S act.
• Experience with Avaya, Cisco, Oracle, BroadSoft, Microsoft suite of telephony and UC products, Polycom, Adtran IADs.
• In-depth knowledge of IPv4 & IPv6 network technologies such as IP addressing (CIDR, VLSM), ARP, IP routing, etc. Layer-2 network technologies including 802.1q VLAN tagging
• Experience with scripting and test automation highly preferred
• Experience designing and deploying carrier SIP solutions.
• Experience with private, public and hybrid clouds preferred
• Manage end-to-end Voice and Collaboration infrastructure delivery lifecycle including the collection and translation of business requirements to enable technical execution of network programs and projects
• Experience working with vendors providing VoIP network components to the company. This includes staying abreast of new VoIP components or new features on existing VoIP network that could benefit existing or future customers.
• Interact with various inter and intra departmental peer groups to cooperatively achieve best results in all assigned tasks
• Experience with VoIP security platforms, Robocalls mitigation, STIR/SHAKEN, VoIP troubleshooting Tools.
• Experience working with LCR (Least Cost Routing) and carrier rate decks
• Voice Traffic & Translation experience, full understanding on LERG updates and deployments.
• Good knowledge of Networking; TCP/IP, SFTP, DHCP, LAN, WAN, MPLS, Cisco Routers, Switches/Firewalls
• Good to have knowledge/experience on VMware, Amazon Cloud Connect, Cloud based call center, MS SQL
• Provide Tier4 technical support for enterprise customer network, including troubleshooting voice, video and data (IP) traffic

Desired Skills and Experience:

• 7+ years Voice Engineer company experience 
• Must be onsite 3:2 in our Holmdel, NJ Office
• VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience.
• Experience developing and executing test plans to evaluate new VoIP network elements, new capabilities and or new VoIP related service offerings.
• Must have strong/extensive experience with ACME/Oracle SBC, BroadSoft Broadworks.
• Experience in methods and best practices in detailed engineering in voice and network development

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 

To learn more about our company visit us at www.mettel.net