Senior UX Designer, Ecommerce

Do you have an eye for crafting ecommerce experiences that convert?

Freebird® is a high-growth DTC brand redefining shaving for millions of people. We’ve scaled to 9-figures in revenue, served over 1 million customers, and built a reputation for award-winning products powered by performance-driven creative.

This role sits at the heart of our ecommerce engine. As a Senior UX Designer, Ecommerce, you’ll shape how customers discover, evaluate, and purchase our products across web and mobile. Your work will directly impact conversion, retention, and revenue by improving the most critical moments in the shopping journey.

You’ll partner closely with Product, Engineering, Growth, and Marketing to turn customer insights and performance data into intuitive, scalable experiences that ship fast and improve continuously.

What You’ll Do

• Design and optimize high-impact ecommerce flows including product discovery, PDPs, checkout, subscriptions, billing, and post-purchase experiences.
• Use customer research, usability testing, analytics, and experiment results to identify friction and inform design decisions.
• Lead end-to-end design execution from problem definition through wireframes, prototypes, and final UI.
• Partner closely with Product and Engineering to ensure designs are feasible, scalable, and ready for development.
• Collaborate with Growth and Marketing teams to support experimentation, CRO initiatives, and performance-driven design improvements.
• Design for experimentation, supporting A/B tests and iterating based on real-world performance.
• Maintain and evolve design systems, components, and patterns to ensure consistency, accessibility, and quality.
• Provide thoughtful feedback and mentorship to other designers as needed.

Requirements

• 5–7+ years of experience in UX, Product Design, or Digital Experience Design, with a strong emphasis on ecommerce or DTC products.
• Proven track record designing and optimizing high-conversion ecommerce journeys (product discovery, PDPs, checkout, subscriptions, post-purchase).
• Experience working in data-driven environments, partnering with Product, Engineering, Growth, and Marketing teams.
• Strong ability to own projects end-to-end, from research and problem definition through execution and iteration in production.
• Comfort operating in fast-paced, agile environments where speed, quality, and business impact all matter.
• Proficiency with modern design tools (e.g., Figma), prototyping, usability testing, and design systems.

Nice to Have

• Experience with subscription-based or recurring revenue businesses.
• Experience contributing to or scaling design systems.
• Prior experience mentoring designers or leading design initiatives.

Benefits

• Remote-first & flexible — work from anywhere with autonomy and trust
• Competitive comp + performance bonus — earn based on your impact
• Medical, dental & vision insurance — health coverage for you and your family
• 401(k) with company match — plan for the long term
• Unlimited PTO — recharge when needed, no counting days

Why Freebird

• Autonomy + ownership — you’ll have the freedom to make decisions, and drive outcomes
• No politics, just execution — fast-moving, high-ownership, results-driven culture
• Make your mark — help scale a 9-figure brand on the verge of global breakout
• Kind and people-focused culture — we communicate openly, collaborate, and support each other
• We embrace growth and change, never settle, and continuously improve
• We move fast, keep it simple, and innovate without fear

If you’re part of the design community and love crafting thoughtful, high-impact ecommerce experiences, this role is for you.

We’re excited to review portfolios that show strong product thinking, clear problem-solving, and real business impact, especially work across ecommerce, conversion optimization, or subscription flows.

Join us and help shape the shopping experiences behind a 9-figure brand, working alongside a team that values craft, collaboration, and continuous improvement.