Senior Training Specialist

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. 

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

• Mission-Driven: We focus on creating economic and social impact.
• People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
• Innovative: We embrace change and find better ways to do things together.
• Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As a Senior Training Specialist at CloudFactory, you will envision and create training programs that develop learners’ data annotation skills; including program design, material creation, training session delivery, and evaluation. You will work closely with senior staff to ensure effective learning outcomes and maintain high standards in training delivery. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.

Responsibilities:

• Conduct training needs analyses for internal training initiatives by gathering stakeholder input, learner insights, and performance data to define effective training solutions.
• Design end-to-end training programs, including assessments, that meet defined performance outcomes and logistical requirements.
• Develop instructional content, job aids, and knowledge resources to support effective on-the-job performance across varied audiences and delivery methods.
• Deliver engaging virtual and in-person training sessions, ensuring learner engagement and achievement of session objectives.
• Organise, administer, and manage training events in accordance with approved training plans, timelines, and quality standards.
• Evaluate training effectiveness using qualitative and quantitative data, identifying insights and implementing improvements for future cohorts.
• Maintain accurate and up-to-date training records and provide training metrics and reports to support operational and management decision-making.
• Conduct, moderate, and continuously improve competency assessments, providing guidance on assessment methods and tools where required.
• Collaborate with stakeholders to understand business and learner needs, contributing to effective training solutions within defined project scope.
• Provide guidance, feedback, and peer review support to less experienced colleagues, contributing to team capability and continuous improvement.
• Demonstrate and apply organisational culture, values, and behaviours in all training activities.
• Ensure full compliance with corporate policies, information security standards, and mandatory training requirements.

Requirements

• Knowledge: 
• Data Analysis & Interpretation: Independently analyse training and performance data, identify trends and insights, and produce standard reports using appropriate statistical and visualisation tools.
• Project Management: Manage medium-sized, medium-complexity training projects, define scope, objectives, and deliverables, and monitor progress while managing change.
• Consultation: Engage with stakeholders in formal and informal consultancy settings, gather requirements and data, and support the development and implementation of solutions.
• Creative Thinking: Apply creative thinking and structured ideation techniques to develop effective learning solutions for routine and moderately complex problems.
• Communication: Communicate clearly and effectively with stakeholders through well-structured written documentation, engaging presentations, and clear verbal messaging.
• Facilitation: Lead facilitation for complex discussions and training sessions, integrate diverse perspectives, and guide groups toward shared outcomes.
• Stakeholder Management: Manage stakeholder relationships for medium-sized initiatives, develop engagement plans, proactively resolve issues, and ensure stakeholder satisfaction.
• Collaboration & Teamwork: To collaborate effectively with colleagues, contribute ideas, coordinate tasks, and support team objectives.
• Problem Solving & Decision Making: To independently identify and analyse complex problems, assess risks and implications, and develop well-reasoned solutions using structured problem-solving approaches.
  
• Skills and Experience: 
• Bachelor’s degree in Education, Training, Human Resources, or a related field.
• 3+ years of experience in training and development or a related role.
• Experience in designing training programs.
• Experience in creating and delivering learning materials and sessions.
• Familiarity with learning management systems (LMS) and e-learning tools.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to continuous learning and improvement

Benefits

• Great Mission and Culture
• Meaningful Work
• Market competitive salary
• Quarterly variable compensation
• Remote and Home working
• Comprehensive medical cover 
• Group life insurance
• Personal development and growth opportunities
• Office snacks and lunch
• Periodic team building and social events

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!