Senior Technical Program Manager
TLDR
Drive the end-to-end delivery of complex cross-functional product workstreams, ensuring high-quality outcomes and proactive stakeholder communication under pressure.
Overview:
We are looking for a Senior Technical Program Manager to own the end-to-end delivery of a complex, cross-functional product workstream. You will operate at the intersection of product, engineering, and stakeholder management, translating strategic priorities into executable plans, removing blockers, and ensuring high-quality delivery at pace.
This is not a coordination role. You will drive programs with ambiguity, make judgment calls under pressure, and hold engineering and QA teams accountable to outcomes, not just timelines.
Requirements
- End-to-end program ownership for an assigned product workstream: from requirements alignment through release and post-launch review
- Cross-functional delivery coordination across Engineering, Project Managers, QA, Design, Business Analysis, and DevOps
- Dependency mapping, risk identification, and proactive mitigation across workstreams
- Stakeholder communication: translating technical progress into clear, decision-ready updates for product and business leadershi
- Release governance: owning go/no-go readiness, release criteria, and deployment coordination
- Escalation management: surfacing blockers early, driving resolution, and maintaining delivery momentum
- Program health reporting via Azure DevOps and Jira: sprint tracking, velocity analysis, milestone burn-down
- Contributing to process improvement across the delivery function
What You Bring
- Proven track record owning complex, multi-team technical programs end-to-end in a senior capacity
- Strong technical fluency: able to engage meaningfully with engineering teams on architecture decisions, technical debt trade-offs, and integration risks without needing to write code
- Experience operating in regulated, compliance-sensitive, or enterprise environments
- Mastery of delivery frameworks: Agile/Scrum, Kanban, and hybrid models applied pragmatically.
- Hands-on experience with Azure DevOps and/or Jira at a program level, not just task tracking
- Exceptional stakeholder management skills: able to navigate competing priorities, manage up, and align cross-functional teams without formal authority
- Strong written and verbal communication: comfortable producing exec-level updates and technical documentation equally well
- Comfort operating in ambiguity and making decisions with incomplete information
What Success Looks Like in Year One - Your workstream ships on time, within scope, with documented quality gates met
- Stakeholders receive proactive updates/reports: surprises are rare, escalations are controlled
- Engineering and QA teams describe you as a force multiplier, not an overhead
- You've identified and resolved systemic delivery risks before they became incidents
- Your program documentation and audit trail are clean and referenceable
BlackStone eIT builds AI-driven software solutions that automate and transform human and information-intensive processes. Catering to businesses seeking to enhance operational efficiency, they leverage machine learning, natural language processing, and computer vision to deliver sophisticated technology solutions that improve customer experiences.
- Founded
- Founded 2014
- Employees
- 201-500 employees
- Industry
- Internet Software & Services