Champion customer needs by diving deep into their experiences to exceed expectations and ensure product-market fit while collaborating across teams for impactful results.
About Us
Simprints is a nonprofit tech company with a mission to radically increase transparency and effectiveness in global development. We build ethical, inclusive digital ID powered by biometrics to verify that health, aid, and services truly reach people. Simprints partners with organizations like Gavi to boost immunisation rates in developing countries, Ministries of Health like Ghana on pandemic response, and NGOs like BRAC to deliver maternal healthcare. Studies have shown Simprints increases impact through real-time, precision data, for example increasing maternal health visits by 38% in Bangladesh or accurate HIV tracing by 62% in Malawi. Today we’ve worked in over 17 countries helping deliver health, aid, and finance to >4M people. Our goal is to transform the way the world fights poverty, ensuring that every vaccine, every dollar, and every public good reaches the people who need them most.
About the Role
We are looking for a Senior Technical Product Manager to be the champion of our customers, diving deep into their experiences, pain points, and aspirations to ensure that our products not only meet but exceed their expectations. This role is critical in our journey towards achieving and maintaining product-market fit. The ideal candidate will have a strong technical background, exceptional communication skills, and a passion for customer-centric product development. If building technology for global health sounds exciting, we want to meet you!
Job Details
Department Overview
Primary Function: The Product and Engineering department at Simprints is focused on developing innovative biometric solutions to help solve the problems of our users. We take a product-centric approach, ensuring our technology drives social impact through close collaboration and user-focused design.
Key Goals:
Role Responsibilities
Requirements
Benefits
Life is short. We believe work should be inspirational, meaningful and fun. At Simprints, we’re taking on global development’s biggest challenges, powered by an amazing culture and incredible people. Work with us, and you will grow faster, learn more, and take on great responsibilities with the potential to make lasting change.
1. Genuine Impact. Work directly with our partners and users to deliver technology that has the potential to impact millions of lives across the globe. At Simprints, you’ll be part of a team that is passionate about driving real change.
2. An incredible, diverse team. Our work is at the intersection of technology and global development, and we’ve managed to build an amazing team drawn from all over the world. But don’t take our word for it—we’re an externally recognised as a Great Place to Work, and a 2025 Best Workplace for Women amonst many other accolades.
3. Mutual Flex. We champion a work culture where autonomy and trust are paramount, steering clear of mere face-time metrics. Whether it's managing life's essentials like healthcare appointments or adapting work hours to match your peak productivity times, we've got you covered. In return, we count on your reciprocal flexibility when mission-critical moments arise, like stepping up for a crucial client discussion on a Friday or tackling unexpected technical glitches beyond regular hours.
4. Ultimate work-life balance.
As long as you're driving results and fostering teamwork, we encourage you to strike that perfect balance between your professional and personal life. Our commitment to this model's success is solidified through semi-annual productivity assessments with our board, ensuring that our high standards of performance are consistently met.
5. Professional development. We promote continual learning and put our money where our mouth is with development plans and access to global experts through the GLG network
We also have a generous professional development budget for each colleague – “Eduprints”. Is there some training you’d like, or maybe you could benefit from professional coaching? Simply provide a business case that shares your aspirations and the resources you need, and we'll do our best to support you.
We care about both your development in Simprints and your holistic long-term career goals. Simprints Alumni have gone on to work for Google, USAID, Gavi the vaccine alliance, Save the Children, and other top players.
Education Stipend
We have a generous professional development budget for each colleague – 'Eduprints'.
4-Day Workweek
We offer a 4-day workweek, meaning everybody has the option to have Fridays off.
Paid Time Off
We also offer unlimited annual leave, which allows you to prioritise your well-being.
Simprints is a nonprofit tech company that builds ethical, inclusive digital ID solutions using biometrics to ensure that health, aid, and services reach the right people. By partnering with ministries, NGOs, and funders, we enhance transparency and effectiveness in global development, delivering impactful data-driven decision-making in over 17 countries.
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