Sophos is hiring a

Senior Technical Product Manager – Identity and Access Management (IAM)

Full-Time
Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

Role Summary 

As the Senior Product Manager of Identity and Access Management (IAM) for the Sophos Central platform, you will oversee the development of services and user experiences that empower customers, partners, and Sophos product developers to effectively govern identities and control data and resource access within the Sophos Central ecosystem. Your responsibilities will encompass a wide range of IAM components, including identity management for end users and services, authentication, federation/SSO, authorization, and role-based access control (RBAC). 
In this role, you will collaborate closely with product leaders to shape a comprehensive, long-term IAM strategy for the Sophos Central platform. By leveraging your expertise in IAM technologies and industry best practices, you will drive the evolution and enhancement of IAM capabilities, ensuring a seamless and secure user experience while aligning with organizational goals and regulatory compliance.  

What You Will Do

  • Strategic Planning: Work with management to develop and execute a comprehensive platform strategy for IAM, aligning it with the overall business goals and market requirements.
  • Platform Development: Lead cross-functional teams to define, design, and deliver innovative IAM capabilities, ensuring that they meet customer needs, provide robust security, and enable interoperability in our ecosystem.
  • Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and emerging technologies in the field of identity and access management.
  • Requirement Gathering: Collaborate closely with customers, internal stakeholders, and engineering teams to gather and prioritize platform requirements. Define clear user stories and acceptance criteria, ensuring effective development.
  • Roadmap Management: Define and maintain a detailed IAM platform roadmap. Continuously iterate and update it based on changing priorities.
  • Stakeholder Management: Build strong relationships with key stakeholders, including customers, executives, sales teams, and engineering teams. Effectively communicate product vision, strategy, and progress, and gather feedback to drive platform improvements.
  • Release Management: Plan and coordinate releases, working closely with engineering, quality assurance, and other relevant teams. Ensure timely delivery of high-quality releases, managing dependencies and mitigating risks throughout the release cycle.
  • Performance Monitoring: Define and track key performance indicators (KPIs) for the IAM features in the platform. Continuously analyze performance and customer feedback to identify areas for improvement.
  • Industry Compliance: Stay up-to-date with relevant industry standards, regulations, and compliance requirements related to IAM. Ensure the platform meets the necessary security and privacy standards.

What You Will Bring

  • Bachelors degree in computer science or related field
  • 5+ years of product management or engineering experience building IAM or related products.
  • Strong understanding of IAM concepts, patterns, frameworks and technologies :
  • AuthN / AuthZ : basic web authentication, SAML, OAuth/OpenID, MFA, Role based access control (RBAC), FIDO2
  • Security standards and protocols : NIST Cybersecurity Framework, SSL/TLS, PKI,…
  • API Security, Directory services
  • Strong, persona driven requirements analysis skills.
  • The ability to distill a complex set of requirements into incremental deliverables that are well defined and valuable.
  • The ability to weigh critical, well-informed trade-offs and have the data points to defend those decisions.
  • Experience preparing and presenting a technical roadmap to customer and management stakeholders.
  • Experience working within an Agile development process; clear understanding of roles and ceremonies.
  • Strong collaboration skills to interface successfully with a broad variety of stakeholders across multiple time zones and functional domains.
  • Excellent written and verbal communication skills with an ability to effectively communicate strategy, technology, and tradeoffs to customers, developers, and management. 


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What's Great About Sophos?
·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
·   Global employee sustainability initiatives to reduce our environmental footprint
·   Global fitness and trivia competitions to keep our bodies and minds sharp
·   Global wellbeing days for employees to relax and recharge 
·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact [email protected].

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