Senior Technical Product Manager - Hotel Connectivity

We are looking for a Senior Technical Product Manager to join our team of around 1,700 people worldwide and help us power up the traveller’s journey for millions of holidaymakers.
If you are passionate about shaping product strategy, leading complex integrations, and driving innovation across hotel distribution technologies, keep on reading, you might be the perfect fit for this role.

The job in brief:

Job Title – Senior Technical Product Manager
Working model – hybrid from Chiasso
Team – you will join the Global Hotel division within the Supply Product area
Level – Professional 
Location – Chiasso, Switzerland
Contract – Permanent - full-time (36 h/week)

What your impact will be:

• Lead and grow the product function:
  Mentor and develop 2–3 product team members, fostering a culture of innovation, customer-centricity, collaboration, and operational excellence.
  Help build product management best practices and processes, supporting the expansion of our B2B hotel distribution capabilities.
• Shape product strategy & vision:
  Define, own, and communicate the 12–18 month product roadmap for Global Hotel’s distribution platform — covering channel manager connectivity, extranet capabilities, and API product development.
  Make strategic decisions regarding build vs buy vs partner approaches.
• Drive product discovery & business understanding:
  Lead discovery processes with channel manager partners and internal extranet stakeholders.
  Define KPIs and success metrics for each product initiative, and conduct competitive analysis of bedbank platforms and B2B distribution technologies.
• Execute with technical depth:
  Translate business requirements into technical specifications together with engineering teams.
  Work with booking conversion insights, channel performance metrics, and operational efficiency data to guide product decisions.
• Ensure high-quality delivery & integrations:
  Oversee the end-to-end lifecycle of both partner-facing and internal tools.
  Ensure consistency, scalability, and reliability across integrations and data flows that power our B2C brands and B2B initiatives.

Your expertise

• 8+ years of Product Management experience, including 4+ years in B2B technology products, ideally in travel tech, fintech, or marketplace ecosystems
• 3+ years of hands-on experience with technical integrations (API products, connectivity platforms, channel management systems, or equivalent)
• Proven track record of leading complex B2B product initiatives with measurable business impact
• Experience in partnering, negotiating, and managing relationships with technology vendors or channel partners
• Strong technical acumen: API architectures, system integrations, data flows, databases, distributed systems
• Excellent communication, stakeholder management, and leadership skills
• Fluency in English (spoken and written)

Desirable

• Strong analytical mindset and data-driven decision-making (SQL, BI tools, dashboards)
• Experience with hotel distribution tech (channel managers, GDS, OTA integrations, PMS systems)
• Background in building marketplace or connectivity-driven products

Why join us

• Influence the evolution of Global Hotel’s distribution platform, a strategic pillar for the group
• Work in an international, fast-paced environment with cross-functional teams across Europe and Asia
• Contribute to high-impact product decisions that shape both B2C and B2B experiences
• Be part of a culture that values learning, experimentation, and continuous improvement

Perks of working with us:

How we work together:

• An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
• Shorter working week (36h as full time), with a half working day on Fridays
• Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm
• Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together:

• Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
• Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Other perks:

• 2 paid days off per year for volunteering purposes
• Occasional social events to foster connections among colleagues
• Travel industry discounts and flash exclusive staff fares
• We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

• HR interview (15-30 minutes)
• Manager + Team Interview (45 minutes)
• Offline Business Case
• Offer extended
  (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.