The Role:
This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment. You will also have some responsibility for building and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces.
Key Responsibilities:
Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy)
Provide technology & infrastructure design advice, design, analysis, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs
Participate and support the architectural design decisions regarding interfaces between ION solution and other systems and gain the client’s confidence in the recommended approach
Gather and document technical requirements and any other deliverables required by the project
Participate in requirements analysis and system deployment and configuration at client site or ION Cloud
Support client training services
Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components
Present the project’s technical solution to client representatives
Provide clients with full range of technical support services for troubleshooting technical and performance issues with little support from the team lead
Gain proficiency in one or more functional and technical area for the system (interfaces, deployment, performance tuning, database analysis, etc)
Setup internal ION Product Environments for testing and validation as needed
Perform some minor custom enhancement work in Report Builder, TPM and OpenJVS scripting
Track deliverables to estimates and deliver on time
Lead a small to medium scale implementation project
Follow documentation standards and resolution process flow for all deliverables
Support and adhere to ION’s best practices
Keep Line Manager and engagement owner(s) informed regarding the status of assigned responsibilities
Participate in Upgrade Implementation Analysis and provide detailed solutioning in the Requirements Traceability Matrix and Technical Upgrade document as well as accurate estimates
Maintain full chargeability on client account(s) as assigned
Travel to customer site to work on projects as needed
Full overlap with EMEA time zone is required. Some overlap with US time zone at least until 11:30pm IST depending on projects assigned.
Required Skills, Experience and Qualifications:
Product Specific Qualifications:
Openlink Endur Product experience in implementations, Connex Integration JMS or WebServices, Openlink Standard Gateways setup, TPM workflow experience, Report Builder experience, Services manager and setting up services, Grid balancing, EOD performance tuning, Integrating monitoring tools with Openlink, Modules installations (E.g. Movement Manager, Market Data Tools, Recs, etc.)
Business knowledge of 2+ commodities.
Implemented at least V18+.
Experience with systems aspect such as installation, upgrades, health checks is a must.
Technical Qualifications:
Bachelor’s or master’s degree in computer science, Engineering, Finance, Accounting, Economics, or a directly related IT field
8+ years’ industry experience in enterprise application deployment and troubleshooting
Minimum 5-year direct experience working Openlink Endur in configuring, deploying, troubleshooting, creating enhancements and performance tuning.
Expertise in at least 3 main areas of Openlink Endur
Minimum 5-years working in consulting capacity.
Strong Experience with systems aspect such as installation, upgrades, health checks
Strong Experience with RDBMS such Oracle or MS SQL Server is required
Ability to follow system deployment steps with little-to-no guidance from lead team members
Strong understanding of relational database concepts
Strong Database administration skills
Experience writing detailed systems specifications, deployment runbooks, how-to documentation
Advanced networking, distributed networks knowledge
Proficiency in Windows or Linux Operating systems, shell commands, and security architecture
Experience with industry standard performance monitoring tools
Familiarity with cloud technologies (Azure and AWS)
Strong SQL scripting skills in Oracle or MSSQL
Good experience with Java (OpenJVS) and object-oriented skills
Ability to create Report Builder reports and to create TPM workflows and troubleshoot performance issues
Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required
Experience working with Integrated Development environments such as Eclipse
Experience writing detailed technical specifications
Experience with Interface implementation following industry standard integration patterns
Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint
Strong analytical and problem-solving skills
Strong written and oral communication skills
Must be self-motivated, independent, resourceful, and capable to take constructive feedback and strive for continuous improvement
For on-site consultants, ability to work onsite at client locations as needed
Ability to work as part of a project team structure
About us
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,
Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
