Senior Technical Account Manager

Overview of the role:

We’re looking for a Senior Technical Account Manager (TAM) to be a trusted technical partner to premium publishers as they integrate, scale, and succeed with our monetization and programmatic solutions. In this role, you’ll sit at the intersection of technical execution, partner success, and cross-functional collaboration — helping publishers onboard smoothly, solve complex issues, optimize performance, and unlock long-term value from our products.

This role blends technical depth with client leadership and is ideal for someone who can translate complex ad tech concepts into clear actions and measurable outcomes for publisher partners. You’ll work closely with teams across Sales, Product, Engineering, and Operations while serving as a technical owner and strategic partner across key publisher relationships.

The impact you'll make:

• Partner directly with publishers, external partners, and internal stakeholders to provide pre- and post-sales technical guidance across Web, In-App, and CTV monetization.
• Deliver a strong partner experience by setting expectations clearly, driving technical execution, and resolving issues with urgency, clarity, and ownership.
• Use deep knowledge of InMobi Exchange products to investigate and resolve issues across bid delivery, latency, and timeout challenges, no-fill, discrepancies, creative or rendering issues, and reporting variance.
• Serve as a key liaison between Regional CSM and Sales teams and Product, Engineering, and Exchange Operations, helping drive alignment, transparency, and strong outcomes.
• Manage publisher product deployments and upgrades end-to-end, including integration planning, technical requirements, launch checklists, partner testing, and go-live readiness.
• Lead and support technical onboarding and integrations across multiple implementation types, including:
  • InMobi SDK (iOS/Android): implementation guidance, diagnostics, and log capture, and upgrade best practices
  • Prebid.js / Prebid Server: wrappers, adapters, auction configuration, timeouts, and debugging
  • OpenRTB supply integrations: validation of requests and signals
  • CTV integrations: VAST troubleshooting, ad pod behavior, and measurement considerations
• Own escalations and incident management from triage and mitigation through root cause analysis, resolution, postmortems, and prevention, in close partnership with Engineering and Operations.
• Drive ongoing optimization efforts to improve monetization and technical health metrics such as bid rate, win rate, fill rate, eCPM, match rate, and latency, while balancing user experience and policy requirements.
• Proactively monitor partner health and identify risks early, including integration regressions, supply quality concerns, and policy or compliance impacts, and implement preventative measures before they affect performance.
• Translate customer and market feedback into clear technical requirements and prioritized action plans for Product and Engineering teams.
• Stay current on ad tech best practices and evolving industry standards, including privacy and consent changes that impact monetization, such as GDPR/TCF, U.S. privacy signals, and cookie deprecation implications.
• Build scalable processes and documentation, including integration guides, troubleshooting playbooks, launch templates, and internal enablement materials that help support growth in a high-velocity environment.

The experience we need:

• Experience in publisher-side or advertising technology environments is required, including work with publishers, SSPs/exchanges, header bidding, ad serving, or monetization platforms.
• Strong understanding of programmatic fundamentals and publisher monetization workflows, including auction mechanics and key supply-side performance metrics.
• Strong hands-on technical troubleshooting skills, with comfort working across logs and event flows, partner debug artifacts, and platform diagnostics.
• Experience using tools such as Charles, Chrome DevTools, HAR files, and network-level investigation techniques to diagnose web delivery issues.
• Ability to read and validate OpenRTB payloads, requests, signals, and common failure modes.
• Experience working with APIs, including REST request/response troubleshooting.
• Experience working with relational databases and writing SQL queries to support investigations and analysis.
• Familiarity with one or more of the following is a strong plus:
• Prebid.js / Prebid Server, including wrappers, adapters, timeouts, floors, and debugging
• Mobile app monetization, including iOS/Android SDK integrations and mediation concepts
• CTV ecosystem fundamentals, including VAST, ad pods, and SSAI vs. client-side considerations
• Ad server workflows, such as Google Ad Manager, and trafficking concepts
• Strong client-facing communication skills, with the ability to translate technical concepts clearly for publishers, Ad Ops, Engineering, Product, and revenue stakeholders.
• Strong ownership, prioritization, and cross-functional leadership skills, with the ability to manage multiple workstreams across the UK and North America time zones and operate effectively in ambiguity.
• A Bachelor’s degree in Computer Science or Software Engineering is helpful, but not required.

What we build…

At InMobi, we’re building products that are redefining industries. Our ecosystem spans: 

• InMobi Advertising – Powering data-driven mobile marketing for the world’s leading brands
• Glance – A revolutionary Gen AI-powered lockscreen & TV content platform transforming how millions discover and engage with content.
• 1Weather – One of the world’s leading weather platforms, delivering precise, reliable, and real-time weather forecasts

With deep expertise in AI, mobile, consumer technology, and digital innovation, we are home to some of the brightest minds in the industry. 

What sets us apart?

Not just what we build. How we build it. At InMobi, we balance our hunger for cutting-edge tech with a deep focus on our people - their growth, well-being, and potential.

At InMobi, you’ll be surrounded by people who…

• Think big and act fast: We’re entrepreneurial, thrive in ambiguity, and love solving high-impact problems
• Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential
• Own their outcomes: We take responsibility, make bold decisions, and execute with confidence
• Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility
• Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren’t afraid to take smart risks 

Award-winning culture, best-in-class benefits

Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location. 

The base salary (fixed) pay range for this role would range from $143,250– $193,800 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*.

*Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country.

In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units (RSUs). We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company’s best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution.

A quick snapshot of our U.S. benefits:

• Competitive salary and RSU grant (where applicable)        
• High-quality medical, dental, and vision insurance (including company-matched HSA)       
• 401(k) company match 
• Generous combination of vacation time, sick days, special occasion time, and company-wide holidays   
• Substantial maternity and paternity leave benefits and a compassionate work environment 
• Flexible working hours to suit everyone 
• Wellness stipend for a healthier you!      
• Free lunch is provided in our offices daily   
• Pet-friendly work environment and robust pet insurance policy - because we love our animals! 
• Employee Assistance Program (EAP)   

If this sounds like the kind of team, role, values, benefits, and challenges that excite you, we’d love to hear from you. Go for it!

InMobi is an equal opportunity employer      

InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work.  

InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.