Senior Systems Administrator

First Circle is a fast-growing, profitable, credit-led SME NeoBank in the Philippines whose shareholders include the World Bank Group (IFC). Today, our Business Credit Line and Business Bank Accounts are used by thousands of SMEs to grow and run their business. Our product velocity has accelerated - in the next few months we’ll release SME Corporate Cards, Payroll, Invoices, and Solar Financing - redefining the SME NeoBank category through software, financial products, and exceptional risk models.

Our culture emphasises building, problem solving, ownership, and personal & professional growth. We balance a collegiate atmosphere with free & direct communication which enables us to move very quickly and avoid politics or toxicity. Our team continues to level up quickly, necessary for business to compound more than 100% per year, which we achieve through individual growth and bar-raiser hiring.

As we enter the next phase of growth, we're hiring an exceptional Senior System Administrator with a track record of excellence.

Responsibilities

• Manage and maintain the company's IT infrastructure, including hardware, software, and networking systems.
• Ensure the availability and security of the company's data and systems.
• Install, configure, and troubleshoot hardware and software systems.
• Provide technical support to employees, resolving hardware and software issues.
• Manage user accounts and access rights.
• Implement and enforce IT policies and procedures to ensure compliance and security.
• Maintain inventory of IT equipment and software licenses.
• Stay up-to-date with the latest IT trends and technologies, and make recommendations for improvements and enhancements.

Requirements

Technical Skills & Experience

• 5+ years of experience in a System Administrator, IT Administrator, or similar hands-on IT infrastructure role.
• Hands-on experience with NinjaOne (or equivalent RMM platforms such as Jamf, Kandji, or ConnectWise) for endpoint monitoring, patch management, and remote management.
• Proficiency administering Google Workspace and Microsoft 365 in a multi-tenant or multi-domain environment, including security configurations, user lifecycle management, and license governance.
• Experience managing macOS and Windows fleets, including Apple Business Manager (ABM), MDM profile deployment, and device enrollment workflows.
• Familiarity with Ubiquiti UniFi or similar enterprise networking platforms; ability to configure and troubleshoot VLANs, firewall rules, VPNs, and access points.
• Experience with Cloudflare (DNS, Zero Trust, WAF) is a strong plus.
• Hands-on experience deploying and managing Antivirus or Endpoint Detection and Response (EDR) solutions; experience with Bitdefender GravityZone is a plus.
• Experience with 1Password (or equivalent enterprise password management) and commitment to promoting secure credential practices organization-wide.
• Knowledge of IT onboarding/offboarding workflows; experience with scripting or no-code automation tools to streamline provisioning and deprovisioning.

Security & Compliance

• Working knowledge of security frameworks such as CIS Controls, NIST, or ISO 27001; ability to translate framework requirements into practical IT policies.
• Experience conducting access reviews, maintaining access inventories, and enforcing least-privilege principles.
• Understanding of endpoint security concepts: full-disk encryption, patch compliance, AV/EDR, and MDM policy enforcement.
• Familiarity with phishing simulation platforms and security awareness programs is a plus.

Soft Skills & Ways of Working

• Strong ownership mindset - you treat IT infrastructure as your product and take accountability for its reliability, security, and quality.
• Excellent documentation habits; you leave systems better documented than you found them.
• Clear communicator able to translate technical issues into plain language for non-technical stakeholders.
• Able to work independently, prioritize effectively across competing demands, and escalate proactively when needed.
• Comfortable in a fast-moving, high-growth environment where processes are continuously improving.

Nice to Have

• Relevant certifications such as CompTIA A+, CompTIA Network+, MCSE, Google Workspace Administrator, or equivalent.
• Experience supporting engineering or product teams with developer tooling (e.g., JetBrains / IntelliJ license management).
• Experience with Azure networking (VPN Gateway, virtual networks) for hybrid connectivity scenarios.

Benefits

• No fixed budget, we hire globally and adjust offers based on experience and market rate.
• Flexibility around working hours and location. The role can be worked remotely, with the option to work from one of our offices. We have a co-working space Belgrade where most of our engineers are based.
• Macbooks, private health insurance, training budgets and more!
• Opportunity to travel to South East Asia.