Senior Supply Chain Data Analyst - Insotck

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Supply Chain Data Analyst - Insotck

The Taiwan team is super excited to bring the selection, price, and convenience of Coupang to customers in Taiwan. As we rapidly scale this highly visible new market, we are looking for smart and driven leaders who want to solve tough problems and make a meaningful impact to the lives of customers and vendors in Taiwan. The Instock team is a critical component by managing inventory to build and maintain new selection while controlling costs such as overstock. The team works closely with cross-functional teams including business/vendor managers, supply chain, product, program and finance to deliver a world class e-commerce shopping experience.

What you will do?

Team 1. Import Focus - overseas supplier 

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up
• Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep using queries to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.

Team 2 - Local focus - local supplier

Data-Driven Forecasting

• Build and refine demand models using historical sales, seasonality, promotions, and price elasticity.
• Apply statistical techniques (e.g., regression, time-series analysis) to improve forecast accuracy.

Inventory Health Analytics

• Develop dashboards for instock %, weeks of cover, CRaP risk, and aged inventory.
• Perform root cause analysis on stock-outs and excess inventory using SQL and BI tools.

Vendor Performance Metrics

• Track OTIF, fill rate, ASN accuracy; design scorecards and automated alerts.
• Use data to drive vendor improvement plans and measure impact.

Process Automation

• Partner with tech teams to implement scripts and tools for replenishment logic and defect prevention.
• Identify opportunities for machine learning integration in demand planning.

Cross-Functional Insights

• Present data narratives in weekly/monthly business reviews.
• Influence decisions on promotions, new selection, and supply chain capacity using quantitative analysis.

Essential Qualifications:

• 5+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain.
• Strong Excel proficiency and SQL is a must.
• Ability to effectively use data to complete analyses. 
• Bachelor’s degree in Supply Chain-related fields.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

https://www.coupang.jobs/privacy-policy/

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.