Senior Supervisor, Manufacturing Quality Control

Your Opportunity at ARC’TERYX: ARC’One, our manufacturing facility, located in New Westminster, accounts for approximately 10% of our global production and employs over 600 people. Our proximity to the Design Center and the hands-on craftsmanship mindset make us an unique and exciting place to work. ARC’One is our laboratory. We experiment, we test, and we produce our new products all under the hustling and bustling production environment. This is where products physically come to life. As the Manufacturing Quality Control Supervisor, you ensure Arc’teryx brand integrity through the development and maintenance of quality management systems including CAPA, inspection programs, product quality standards, and quality training programs across all product categories in Arc’teryx owned manufacturing location (ARC’One) while leading and developing a strong production quality team. Meet Your Future Team: The Manufacturing Quality Control team ensures that all product manufactured at ARC’One meets the quality standards and expectations of Arc’teryx. Our core duty is to ensure a positive customer experience and uphold the integrity of the brand. If you were our Senior Supervisor, Manufacturing Quality Control here are some of the core activities you would be doing:

You manage quality systems in raw materials/receiving, cutting and bundling, and production areas

You lead and develop the Production inline and final QC team to ensure effective growth of the team

You motivate and guide the quality team using effective communication, training, and team building skills

You develop and implement Quality training programs to ensure Arc’teryx quality standards are efficiently upheld

You oversee non-conformances and ensure completion of root cause analysis of quality issues through collaboration with Production, Engineering, and Quality teams to result in effective implementation of corrective and preventive actions

You seek opportunities for improvement and drive standardization of quality and production

You analyze KPIs to identify key areas of opportunity and celebration

You utilize data to communicate prioritization to internal and external teams

You support New Product Introduction and develop and implement robust changeover processes

You collaborate with subject matter experts to create inspection plans for new and existing finished goods and raw materials

You assess product quality challenges and collaborate with appropriate stakeholders to problem solve and define next steps

You work closely with the Acceptable Quality Level (AQL) Finished Goods Inspection team to build training and alignment of standards across brand quality team

Here are some of the things you could be working on in the future:

Developing internal and external Quality training programs

Developing non-conformance escalation procedures

Defining inspection plans and processes

Are you our next Senior Supervisor, Manufacturing Quality Control?

Required

You have 5+ years’ experience in manufacturing and quality with experience in a leadership role

You have 2+ years’ experience developing and/or executing quality management systems

You are a motivated problem solver and have a thorough understanding of RCA and CAPA methods

You are experienced in interpreting and analyzing data to communicate and drive decisions

You have strong leadership and team building skills

You have strong verbal and written communication skills

You are detail oriented and ask the right questions

You have ability to tactfully manage multiple interests and priorities

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Assets

You have knowledge of apparel production systems as well as quality management systems

You have experience working with PowerBI, Smartsheets, and Microsoft Excel

You have Lean Six Sigma Green Belt

You have fluency in a second language

You have knowledge of Arc’teryx products

Your passion for your work is paralleled by your passion for getting outside and living it

You have interest of involvement in activities that we make products for