REQUIREMENTS:
- Total experience 10+ years.
- Extensive IT experience, including significant expertise as a Salesforce Architect in large-scale enterprise implementations.
- Proven expertise in Salesforce Consumer Goods Cloud (CGC) with specialization in TPM & TPO.
- Strong understanding of Consumer Goods/CPG industry processes – trade promotions, retail execution, distributor management.
- Hands-on experience with Einstein Analytics/Tableau CRM for trade promotion insights.
- Proficiency in Salesforce Sales Cloud, Service Cloud, Experience Cloud.
- Solid knowledge of Apex, LWC, Flows, APIs, and Integration Patterns.
- Integration experience with ERP platforms (SAP, Oracle, Microsoft D365) for settlements & financials.
- Excellent communication and collaboration skills for working across global teams.
RESPONSIBILITIES:
- Lead architecture design for Salesforce Consumer Goods Cloud (CGC) implementations, ensuring scalability, performance, and industry best practices.
- Define and oversee solution strategy for TPM/TPO, including campaign planning, promotion execution, fund management, claims, and settlement.
- Architect integrations between CGC and external systems (ERP, Demand Planning, Pricing, BI/Analytics).
- Develop data models, workflows, automation, and governance frameworks supporting TPM/TPO processes.
- Ensure security, compliance, and platform governance across Salesforce environments.
- Advise clients on best practices for promotion planning, budgeting, accruals, deductions, and settlements within CGC.
- Support design of optimization models to improve trade spend effectiveness using TPO.
- Enable scenario modeling, predictive analytics, and promotion ROI forecasting using Salesforce AI/Einstein.
- Understanding the clients business use cases and technical requirements and being able to convert them into a technical design that elegantly meets the requirements
- Mapping decisions with requirements and being able to translate the same to developers
- Identifying different solutions and being able to narrow down the best option that meets the clients requirements
- Understanding and relating technology integration scenarios and applying these learnings in projects
- Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken
- Carrying out POCs to make sure that suggested design/technologies meet the requirements
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
