Senior/ Staff Customer Quality Engineer
TLDR
Act as a technical interface responsible for ATE hardware development and resolving customer issues through strong hands-on capabilities and collaboration with internal teams.
At Elevate Semiconductor, our mission is to empower semiconductor and system test customers by delivering world-class test integrated circuits (ICs) that tackle the industry's most complex automated test equipment (ATE) challenges. We pride ourselves on exceeding expectations by designing the lowest power, highest density solutions to achieve the lowest possible cost of test—both today and for the future.
Act as a technical interface between Elevate and customers, responsible for ATE hardware development, debug, and end-to-end ownership of customer issues. This role requires strong hands-on capability and the ability to drive problem resolution across internal teams and external partners.
This is a high visibility role, offering the opportunity to join and our growing Taiwan office while serving as a key engineering presence.
Responsibilities
- Serve as the primary technical contact for customer test and hardware-related issues, including RMA and CCN matters.
- Own issues from initial analysis to root cause identification and closure
- Perform ATE and bench debug, including correlation analysis
- Identify root cause (Design vs Silicon process vs hardware vs test methodology)
- Collaborate with internal teams (PE, FA, Design, Operations)
Requirements
- 10+ years of experience in ATE, test engineering, or hardware development
- Bachelor’s degree or above in Electrical Engineering or related field
- Hands-on experience in load board/interface board design, ATE bring-up and debug, and bench-level troubleshooting is highly preferred.
- Strong understanding of analog/mixed-signal devices, silicon characterization, and semiconductor assembly and test processes.
- Proven ability to own and drive customer issues to closure with structured root cause analysis.
- Good English communication skills (able to support customer discussions and technical alignment)
- Strong cross-functional communication skills
- Hands-on experience in Physical Failure Analysis (PFA) is a strong plus
This position is based in Taiwan. Compensation will be competitive and aligned with each candidate’s experience, qualifications, and market standards in Taiwan, and will be structured as an annual base salary plus bonus, in compliance with applicable local employment laws.
Elevate Semiconductor develops innovative test integrated circuits that streamline challenges in automated test equipment for the semiconductor industry. Our solutions focus on delivering low power and high-density designs, helping our customers minimize costs while maximizing efficiency in their testing processes.