Senior SRE/DevOps (Platform Tribe)

About the Role

Playson is a globally recognised iGaming supplier delivering a high-performance, microservices-based platform designed to process billions of financial transactions every day. Operating at high scale (5–7k RPS), our cross-regional infrastructure is built to deliver near-zero latency and a seamless player experience under constant load.

We’re looking for a Senior SRE / DevOps Engineer to join our Platform Tribe - a lean & senior team where ownership is high and expectations are even higher. This is a deeply hands-on role at the core of a high-traffic system, where you’ll be directly responsible for maintaining reliability, performance, and stability in a fast-paced environment.

You’ll be working on real-time production challenges, handling incidents, managing alerts, and being part of a critical on-call rotation. This role requires resilience, strong decision-making under pressure, and a proactive mindset to continuously improve systems operating at scale.

If you thrive in high-load environments, enjoy solving complex production issues, and want to have a direct impact on systems used by millions - this is the place for you.

Key Responsibilities

• Own system reliability by actively monitoring platform health, managing alerts, and responding to incidents in real time

• Participate in 24/7 on-call rotations, taking full ownership of production stability in a high-traffic (5–7k RPS) environment

• Investigate incidents, perform root cause analysis, and implement long-term fixes to prevent recurrence

• Build and continuously improve monitoring, alerting, and observability across the Kubernetes (EKS) ecosystem

• Deploy, manage, and optimise infrastructure using Terraform, Helm, and GitOps tools (Flux/ArgoCD)

• Drive automation and proactively improve system resilience, reducing manual intervention and recurring issues

• Maintain and evolve CI/CD pipelines and infrastructure-as-code practices

• Collaborate closely with engineering teams to support deployments and minimise user impact in a live environment

• Introduce and integrate new tools and technologies to enhance scalability, reliability, and performance

• Handle environment-specific requests and ensure smooth day-to-day platform operations under constant load

Requirements

• Strong hands-on experience with Kubernetes (deployment, scaling, troubleshooting) in high-load environments

• Experience with GitOps tools such as FluxCD or ArgoCD

• Proven experience in incident response, root cause analysis, and postmortems in production systems

• Solid experience with AWS, Terraform, Docker, and CI/CD pipelines

• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, and logging stacks like ELK or CloudWatch

• Strong understanding of networking concepts and protocols

• Proficiency in at least one scripting language (e.g. Python, Go, Node.js)

• Experience working with version control systems (Git)

• Familiarity with incident management tools like PagerDuty, Opsgenie, or similar

• Ability to operate effectively in a fast-paced, high-pressure environment with strong ownership and accountability

• Proactive, resilient mindset with a focus on continuous improvement and system stability

What We Offer

• Competitive Salary: We offer a competitive salary, subject to annual performance reviews

• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system

• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays

• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

• Flexible Schedule: We offer a flexible work schedule to accommodate your needs

• Remote Work: Choose to work remotely, providing greater flexibility and comfort

• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other

• Financial Support for Life Events: We provide financial support during special life events

• Professional Development: Get reimbursement for professional development courses and training

• International exposure: Attend industry expos, team gatherings & global meet-ups

• B2B contracts

Recruitment Process

1. HR Interview (30-45 min)

2. Interview with a Product Owner (60 min)

3. Technical interview (90 min)

4. Final Interview with C-level (60 min)