Senior Specialist, Trustee Operations

AI overview

Engage in detailed compliance testing and auditing of mortgage processes, ensuring adherence to regulations and assisting customers in navigating foreclosure complexities.

Basic Knowledge about Foreclosure process
Strong communication skills and Good interpersonal skills with an ability to understand the customer’s problem and solving them
Obtaining all the required Pre-Foreclosure notices and verifying the validity of the documents.
Researching the title search documents obtained from county office records provided by searcher (Title Abstracter) to ensure that the property and the title does not have any issues in order to proceed with the foreclosure.
Reviewing the borrower details in order to determine whether the borrower is falling under any state regulated protections which in turn will have an effect on the Foreclosure.
Ensuring regular compliance testing or auditing on internal mortgage processes

Bachelor’s Degree or equivalent Required Skills

4 to 5 years experience in semi-voice Mortgage process
Must have excellent verbal communication skills with fluent English and neutral accent
Must have good analytical and cognitive skills
Must have an eye for attention to detail