Senior Specialist, Culture & Engagement

Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.

We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.

All Syarah employees are expected to work in accordance with Syarah core values: Tolerance, Transparency, Respect, Integrity and Positivity.

We are seeking a proactive, collaborative, and growth-oriented Senior Specialist, Culture & Engagement to support and elevate the employee experience. This role will lead the execution of engagement programs, performance management cycles, compensation operations, and process automation. The ideal candidate brings startup agility, a passion for people, and a strong understanding of local labor regulations.

This is a great opportunity for someone who is looking to grow into a strategic HR leadership role. You will gain exposure to cross-functional teams, contribute to shaping company culture, and work closely with senior leadership on impactful people initiatives.

Key Responsibilities:

Culture & Engagement

• Design and execute culture programs, events, and internal campaigns aligned with company values.
• Lead engagement surveys and follow-through on action planning and impact tracking.
• Facilitate employee listening strategies (e.g., pulse checks, focus groups, digital feedback channels).
• Foster an inclusive, connected, and purpose-driven workplace culture.

Performance Management

• Support all phases of the performance cycle: goal setting, reviews, calibration, and development planning.
• Drive adoption and effectiveness of performance systems and tools.
• Analyze performance data to support talent decisions and organizational improvement.

Compensation & Benefits

• Support operations for compensation, benefits, and payroll coordination.
• Liaise with finance and vendors to ensure smooth, accurate processing.
• Monitor and recommend enhancements based on employee needs and market trends.
  
  

Employee Relations & Policy Enforcement

• Act as a trusted advisor for employee relations, conflict resolution, and policy interpretation.
• Ensure compliance with labor laws and internal procedures.
• Manage documentation, disciplinary actions, and attendance oversight with fairness and consistency.
  

Process Automation & Operational Excellence

• Identify opportunities to automate and optimize HR processes.
• Use digital tools and platforms to drive efficiency and employee satisfaction.
• Ensure data integrity and generate reports for leadership decision-making.

Requirements

• Minimum 5 years of experience in HR, employee engagement, or people operations, preferably in startup or high-growth settings.
• Strong knowledge of Jordan labor law; familiarity with Saudi business culture is an advantage.
• Proven ability to manage employee relations, enforce policies, and resolve conflicts effectively.
• Proficient with HR tech platforms, AI tools, and digital engagement solutions.
• Strong analytical, communication, and stakeholder management skills.
• Bachelor’s degree in HR, Business Administration, or related field.