Senior Special Request Analyst

Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer?

Join Berkadia's loan servicing platform and learn from the best of the best at the largest U.S. non-bank commercial mortgage servicer in the industry. We provide the personal and professional development opportunities you need to impact the commercial real estate industry, build a career that takes the long view, and reach your full potential. Be Your Best Self. Be Berkadia.

This position will be primarily responsible for ensuring the timely turnaround of Borrower Requests & Consent matters that are processed within the Special Requests Department. The Special Request team is responsible for debt asset management underwriting and due diligence in the Servicing platform.  Written recommendations are provided to management on various requests (list below) from borrowers.  Pipeline review and management is critical. An ongoing responsibility will be to evaluate the current processing systems and to help improve the overall efficiency of the Department.  From acquisition to disposition, we service all commercial property types including multifamily, retail, office, industrial, affordable housing, seniors housing, hotels, student housing, and manufactured housing. The position will also compile various reports for senior management and the Rating Agencies. Primary customers include other servicing entities, Legal Counsel (Internal/External), Borrowers, Senior Management, Client Relation Managers and Production and Investment Sales. 

We are committed to growing your career, so in this role you will:

• Ensure timely turnaround of Borrower consent matters
• Provide management with written recommendations on various requests from borrowers
• Review and interpret loan documentation and servicing agreements to determine viability of borrower requests for various transactions such as leasing activity, maturity extensions and partial releases, and generate requirements letters as needed
• Perform necessary analysis for requested transactions such as leasing activity, property management changes alterations of collateral, partial releases, and franchise changes
• Review cases performed by Hyderabad staff on similar transaction and take deals through the balance of the approval process
• Document transactions in the Servicing system and document retention system
• Update assigned pipeline in various tracking systems
• Other duties as assigned

We are passionate about your growth, so to achieve success in this role you should have: 

• Bachelor’s degree or equivalent
• 3-5 years of underwriting/financial analysis experience, preferably commercial real estate
• Excellent written and oral communication skills
• Ability to work overtime during periods of high volume
• Excellent computer skills

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities 
• Employee Resource Groups that help you grow with us
• Fertility and family planning services  
• Up to 12-weeks of fully paid parental leave   
• Mental health care, including free counseling sessions:  
• We'll help you fund your learning journey with generous tuition reimbursement 
• Pet insurance discounts 
• And more! 

Be Your Best Self. Be Berkadia. 

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