Senior Solutions Engineer (3851)

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Solutions Engineering Team, GBG Americas

At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity, fraud, and verification technologies and the evolving needs of our customers.

Our Solutions Engineers are trusted advisors, partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle, they ensure that GBG’s offerings are positioned effectively and implemented seamlessly.

Key Highlights:

• Collaborate cross-functionally to align technical capabilities with client objectives.
• Support the full sales lifecycle with compelling solution design, demos, and proof-of-concepts.
• Contribute to strategic growth by translating complex requirements into scalable solutions.

Work Structure:
This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits, team collaboration, and stakeholder meetings may be required (estimated up to 40%).

The Role

We’re looking for a Senior Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met.

What you will do

• Lead discovery conversations to uncover customer business objectives, pain points, and success criteria that drive purchasing decisions
• Qualify opportunities by establishing technical win criteria and identifying decision-makers, evaluation processes, and competitive landscapes
• Conduct value-based demonstrations tailored to specific customer use cases, showcasing ROI and business impact rather than just features
• Manage proof-of-concept engagements with clear success criteria tied to customer business outcomes and purchase decisions
• Deliver compelling solution presentations that connect GBG's technical capabilities to specific customer business challenges and goals
• Lead technical evaluations, including RFP responses, technical due diligence, and solution architecture discussions
• Collaborate with Product teams to communicate market feedback and customer requirements that influence product roadmap decisions
• Develop reusable assets, including industry-specific demos, value proposition frameworks, customer demos and evaluation tools, and competitive battle cards.

Requirements

Skills we are looking for

• Proficient years of presales/solutions engineering experience in B2B SaaS environments with demonstrated revenue impact
• Software development background with hands-on experience in programming and system architecture
• API expertise, including RESTful services, integration patterns, and technical implementation
• Market knowledge of identity, fraud, and risk markets, including regulatory requirements and industry challenges, focus in Documents and Biometrics, a bonus
• Consultative selling expertise with proven ability to conduct discovery conversations and uncover business drivers
• Executive communication skills with the ability to present ROI and business value to C-level stakeholders
• Track record of supporting enterprise sales cycles ($100K+ ACV) and contributing to quota attainment

Preferred Qualifications

• Consulting background with experience advising clients on technical solutions
• Experience with identity verification, fraud prevention, or compliance technologies
• Familiarity with value-based selling methodologies (MEDDIC, SPIN, Challenger, etc.)
• Advanced skills with CRM platforms (Salesforce) and sales automation tools
• Experience with the development and troubleshooting of APIs, SDKs, and complex architectures

Benefits

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.