MindTickle

Senior Solutions Architect (NAMER)

Pune, India

Full-Time

TLDR

Serve as a consultative leader for complex desktop-grade solutions, designing scalable, secure architectures that deliver measurable business value in partnership with a diverse team.

Who we are Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support. Role Overview As a Senior Solutions Architect (SSA) in Tech Solutions, you will serve as the technical and consultative leader for complex, enterprise-grade Mindtickle implementations. This role blends deep technical expertise, strong business acumen, and customer-centric consulting. You will partner with customers, Sales, Product, Engineering, and Professional Services to design scalable, secure, and outcome-driven solutions that deliver measurable business value. You are not only responsible for how the solution is built, but why it is built that way—balancing speed, scalability, security, and long-term maintainability. Key Responsibilities

Solution Architecture & Delivery: Own end-to-end architecture for complex enterprise implementations, from technical discovery and design through production deployment, including custom and non-standard use cases.
Consultative Customer Advisory: Lead deep technical discovery with IT, Security, Ops, and executive stakeholders; translate business objectives into scalable, secure solutions and clearly articulate trade-offs and impact.
Integrations, Data & Analytics: Design and govern integrations using APIs, SSO, and iPaaS tools; define data models and enable advanced reporting and analytics while ensuring data integrity and security.
Product & Engineering Partnership: Act as the technical bridge between customers and Product/Engineering, translating gaps into clear requirements and providing field-driven feedback on platform scalability and extensibility.
Delivery Ownership & Governance: Own technical delivery, including scoping, estimates, risk management, documentation, and adherence to architectural and security standards; contribute to SOWs and RFP/RFI responses.
Mentorship & Scale: Mentor Solution Architects and Consultants, contribute to reference architectures and reusable assets, and elevate solutioning standards across the organization.

Required Skills & Experience

Experience & Education

8–10+ years of experience in Solutions Architecture, Technical Consulting, or Enterprise SaaS implementations.
Experience working with mid-to-large enterprise customers in complex, multi-system environments.
Bachelor’s or Master’s degree in Engineering, Computer Science, or a related technical field.

Technical Skills

Strong hands-on experience with REST APIs, webhooks, SSO (SAML/OAuth), and authentication frameworks.
Experience with iPaaS / ETL tools such as Workato, Mulesoft, Boomi, Jitterbit, or similar.
Proficiency in SQL and data modeling; experience with relational databases (PostgreSQL, MySQL, SQL Server).
Experience with BI and analytics tools such as Power BI, Tableau, or equivalent.
Working knowledge of scripting languages such as Python or Node.js for automation and data processing.
Familiarity with cloud platforms (AWS, GCP, or Azure) and enterprise security concepts.

Preferred Attributes

Experience working across global time zones and with distributed teams.
Ability to balance speed of execution with long-term scalability and governance.
Passion for building elegant solutions that deliver measurable business impact.

Our culture & accolades

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

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MindTickle

Mindtickle builds a revenue productivity platform designed to enhance sales performance through on-the-job learning and effective deal execution. It caters primarily to sales teams looking to maximize revenue generation per representative. What sets Mindtickle apart is its combination of learning and execution within a single platform, positioning it as the go-to solution recognized by industry leaders.

Founded: Founded 2011
Employees: 201-500 employees
Industry: Internet Software & Services
Total raised: $81M raised

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Solutions Architect

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