Senior Solution Consultant

AI overview

Engage with mid-market clients by leading the sales process, shaping proposals, mentoring junior consultants, and contributing to a high-performing team focused on commercial outcomes.

You know that feeling when a sales role turns out to be cold calls, hope-based KPIs and a spreadsheet full of strangers? This is not that job.

We are looking for a Senior Solution Consultant who can turn qualified conversations into commercial outcomes. Our marketing engine is performing exceptionally well, so your focus is on engaging warm prospects, guiding them through the sales process and helping them reach decisions that genuinely support their business goals. No prospecting. No random dialling. Just high quality conversations with the right people.

This role suits someone who has already built strong pre-sales or consultative selling experience and is ready to step into leadership, or someone with existing sales management capability who wants to shape and uplift a growing team.

🎥 Want to know a bit more? Here is Brendan Ritchie to tell you a bit more about what we are looking for what you can expect: https://www.youtube.com/watch?v=bJwwoNHPbl4

What You Will Be Doing

Engage Warm, Qualified Leads

You will speak with mid market businesses in the 50 to 200 seat range. Your job is to understand their goals, interpret their challenges and guide them toward the right solution, bringing in technical specialists as needed.

Run Discovery and Design Conversations

From first qualification to detailed workshops, you will lead the front end of the sales cycle, ensuring every deal is grounded in business value. You translate technical concepts into clear commercial outcomes that executives understand.

Shape Clear, Human Proposals

Your proposals will influence decisions at senior levels, so clarity and precision matter. You help clients make confident choices by communicating in a way that is straightforward and credible.

Mentor and Lead

You will support junior consultants, help set the tone for the sales function and contribute to building a high performing, collaborative team. If you already have sales management experience, this role can be elevated immediately.

Support a Smooth Handover

Once the deal closes, you transition the client into onboarding. Your ongoing touch points occur at three days, three weeks, three months and six months.

If you want a role where you can make an immediate commercial impact, work with quality leads and step toward leadership in a high performing sales team, we would love to hear from you.

Requirements

About You

  • You excel at having meaningful conversations with senior people. You know how to listen, simplify, challenge assumptions and point people toward smarter ways of working.
  • You are right for this role if:
    • You have at least five years of consultative selling, solution consulting or pre-sales experience.
    • You are confident presenting to executives and speaking to business outcomes rather than deep technical detail.
    • You have sold into mid market environments. If you have not done this, this is not the role for you.
    • You are comfortable owning the deal from qualification through to proposal.
    • You write clearly and communicate with intention.
    • You use AI tools to improve workflow, accelerate research and produce strong outputs.
    • You enjoy helping others grow and contributing to a team target rather than chasing individual commission structures.
    • You can become deeply familiar with our service lines within six months.
  • Backgrounds that tend to do well include MSP consultants, SaaS pre-sales specialists, systems integrator consultants and technical project consultants who can communicate with executive clarity. Enterprise focused sellers or lead generators are not a fit for this position.

What Great Looks Like

  • Within six months, you will be:
    • Closing around 30 percent of the SQLs assigned to you.
    • Operating confidently as a trusted adviser to executive decision makers.
    • An expert in First Focus services and capable of speaking to them with authority.
    • Helping the team reach monthly new revenue targets that average forty five thousand in recurring monthly revenue.
    • Setting pace and standards that lift the performance of those around you.

Why This Role Is Worth Your Attention

  • You do not generate leads
  • Every conversation you have is with someone who already knows who we are and is actively exploring options. Your role is to qualify well, guide effectively and close.
  • You join the best mid sized MSP in the region
  • First Focus is recognised as Australia’s leading mid sized Managed Service Provider. We have more than 350 specialists across Australia, New Zealand and the Philippines, giving you depth and capability behind every proposal.
  • You grow in a place that invests in its people
  • We value curiosity, simplicity, clarity and collaboration. We take pride in doing great work and having fun while we do it.
  • You have a real path to leadership
  • If you bring sales management experience, the role can be elevated immediately. If you are ready to grow into it, we will support that progression quickly.

Benefits

  • Heavily base weighted salary with achievable performance bonuses.
  • No equity.
  • Full Australian work rights required.
  • Hybrid work and flexible hours (because life happens).
  • Generous paid parental leave and wellbeing programs.
  • One paid study day each month (up to ten per year).
  • Career development, mentoring, and structured learning programs.
  • Leadership Academy, Leadership Lab, and Fast Track for when you’re ready to step up.
  • Clear pathway into management for the right person.
  • Extra day of leave each year for volunteering or community work.
  • Mental health support and team events that don’t feel like forced fun.
  • Option to salary-package a Tesla (because why not?).
  • Referral bonuses and profit share (conditions apply).

If you want a role where you can make an immediate commercial impact, work with quality leads and step toward leadership in a high performing sales team, we would love to hear from you.

Got questions before applying? Reach out to Brendan on LinkedIn we’re genuinely happy to chat.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Hybrid work and flexible hours (because life happens).
  • Learning Budget: One paid study day each month (up to ten per year).
  • Referral bonuses and profit share: Referral bonuses and profit share (conditions apply).
  • Paid Parental Leave: Generous paid parental leave and wellbeing programs.

First Focus is the smart alternative IT provider for mid-sized businesses throughout Australia and New Zealand.Our philosophy is to deliver our clients smart, flexible, and value-driven IT solutions by combining our enterprise quality infrastructure and processes with our small business personalised service and responsiveness.This philosophy means that we always start by understanding your needs and custom-build a technical solution to specifically meet those needs. We’re not focussed on technology; we’re focussed on our customers.This approach has resulted in us providing the region’s best private cloud solution for small and mid-market organisations based on customer outcomes and value. We combine this with the best available IT support and outsourcing solutions based on our responsiveness, expertise, and coverage.First Focus is now one of Australia’s fastest growing and most successful IT service providers, delivering our end-to-end business support solutions to over 10,000 end users and over 100 businesses throughout Australia and New Zealand.

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