Senior Software Engineer,CX – Platform Data

TLDR

Support engineering data initiatives by developing and optimizing data pipelines, applying AI-driven tools, and collaborating across teams to deliver high-quality data assets.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Overview 

We are hiring a Senior Data Engineer to support our engineering data initiatives while collaborating with teams across SLC and Pune. The Senior Engineer will work closely with the Lead Engineer and key partners across the organization to execute critical components of our data strategy.  

Key Responsibilities 

  • Develop, optimize, and maintain data pipelines and data platform components. 
  • Implement solutions supporting data federation, semantic modeling, and data governance frameworks. 
  • Collaborate with Engineering, Analytics, and Product teams to deliver highquality data assets. 
  • Apply AIdriven tools to accelerate development and improve data quality and productivity. 
  • Investigate and adopt emerging data technologies aligned with organizational strategy. 
  • Operate independently and deliver consistent results within distributed team environments. 

Required Technical Background 

 

  • Strong expertise with Snowflake (highest priority). 
  • Hands-on experience with Kafka, Flink, Spark, and Airflow. 
  • Experience with semantic layers (e.g., Cube). 
  • Experience with federated data layers (e.g., Trino). 
  • Knowledge of distributed systems and modern data engineering patterns. 
  • Proficiency with AI tools supporting data engineering workflows. 

 

Preferred Qualifications 

  • Experience supporting or contributing to largescale data initiatives. 
  • Strong selfdirection, problemsolving abilities, and eagerness to learn new technologies.  
  • Solid communication and collaboration skills across remote teams. 

 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

NICE provides robust software solutions designed to enhance customer experiences, ensure compliance, and combat financial crime for over 25,000 global businesses, including 85 of the Fortune 100. With a strong focus on AI, cloud, and digital technologies, NICE is at the forefront of market innovation, managing millions of customer interactions and billions of financial transactions daily.

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