At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world.
Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins.
We are looking for an experienced software engineer to help us build our product. You will be working on the platform and backend services of the product and also the middle layer that sits between third party customer support tools and our proprietary AI platform. We value autonomy, excellence, pragmatism and impact. Responsibilities include:
Requirements
We use a functional Scala stack, primarily built on the Typelevel ecosystem, including: http4s, Circe, Cats, Cats Effect, FS2, Monix, and Slick.
Our interview process is designed to be clear, fair, and human — just like how we work day to day.
We keep things efficient and most candidates complete all stages within 2–3 weeks.
Benefits
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The DigitalGenius AI platform puts customer support on autopilot by understanding conversations, automating repetitive processes and delighting customers
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