About Zip

Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

• The Online Storage team is a foundational infrastructure team within Zip's Engineering organization. We own and operate the core storage, search, and permissions infrastructure that powers everything Zip's product teams build—spanning relational databases (Aurora RDS), caching layers (Elasticache, MemoryDB), DynamoDB, S3, OpenSearch, and the permissions framework that ensures every user sees exactly the data they're authorized to see.

• As a Senior Software Engineer and Site Tech Lead, you will be the senior technical voice in Toronto for both the Storage and Search domains. You will partner closely with Online Storage leadership in San Francisco, drive technical execution across the Toronto cohort, and play a hands-on role in re-architecting foundational systems to support Zip's global expansion. Your technical leadership will raise the bar for the engineers around you while directly shipping work that enables Zip to serve enterprise customers across multiple continents.

You Will

• Serve as the site tech lead for the Online Storage team in Toronto, providing technical direction and day-to-day guidance to engineers across the Storage and Search domains.

• Evolve Zip's search infrastructure—including OpenSearch, search APIs, and Global Search—from a fragmented set of systems toward a unified, intelligent, and measurable search platform.

• Evolve Zip's core storage stack—Aurora RDS, Elasticache, MemoryDB, DynamoDB, and S3—to support multi-region, multi-cell architectures as Zip expands across the US and EU.

• Drive complete cell isolation: eliminate cross-cell database and search connections so that a failure in one cell cannot cascade to another.

• Mature disaster recovery posture across every stateful system, validating RTO and RPO targets through practiced fire drills rather than aspirational documentation.

• Improve the performance and debuggability of Zip's data layer, giving engineers across the org clear tooling to diagnose and resolve regressions quickly.

• Collaborate with the SF-based Online Storage team and product engineering teams to design new features and architectural patterns that better support Zip's scale and enterprise requirements.

• Act as a technical mentor and role model for engineers on the Toronto team, fostering growth and maintaining a high quality bar for all technical outcomes.

Your Qualifications

• 5+ years of software engineering experience, with significant time spent on platform or infrastructure teams.

• Deep, hands-on experience with large-scale distributed storage systems—relational databases, caching layers, and cloud-managed storage (Aurora RDS, Redis/Elasticache, DynamoDB, S3, or equivalents).

• Proven experience designing or operating search infrastructure (OpenSearch, Elasticsearch, or similar) at scale, including relevance tuning, index architecture, and freshness considerations.

• Track record of delivering large, complex infrastructure projects end-to-end with high quality and clear communication to stakeholders.

• Demonstrated ability to provide technical leadership to other engineers—through design reviews, mentorship, and setting standards—whether or not you have held a formal management role.

Nice to Haves

• Experience with multi-region or multi-cell architectures and the challenges of data residency and routing.

• Familiarity with data access layer patterns (ORM, Ent/TAO, or similar) and the intersection of the access layer with underlying storage performance.

• Experience implementing or improving disaster recovery processes, including fire drills and RTO/RPO validation.

• Comfort operating across multiple time zones with distributed partner teams.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 100% health, vision & dental coverage options

• 🍽️ Catered breakfast, lunch, & dinner

• 🌴 Flexible PTO

• 🏋️‍♀️ ClassPass membership

• 🚍 Monthly commuter benefit

• 🚠 Team building events & happy hours

• 💻 Home office stipend

• 🛜 Phone/internet reimbursement

• 🏠 Hybrid model + 5 flexible remote days per quarter

• 🍼 Paid parental leave

• 🐣 Fertility benefits

• 🧑‍🧑‍🧒‍🧒 Employee Assistance Program (EAP)

• 🤖 Unlimited AI token usage

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!