At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Software Engineer

So, what’s the role all about?
The Software Engineer will help maintain and drive enhancements to our Salesforce.com platform. This position will design and build visual force pages, complex triggers and custom objects. The position is responsible for the solution design and development within Salesforce.com CRM and third party applications. You will work closely with internal members of the sales, marketing, service and operations organizations.

How will you make an impact?

Create applications to interface with Salesforce and Salesforce.com
Evaluate existing processes and determine potential Salesforce-enabled enhancements
Identify opportunities for automation in Salesforce
Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving requirements
Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet corporate and department goals successfully
Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
Follow the company Code of Ethics and inContact policies and procedures at all times.
Communicate in an effective and professional way with customers in and outside of inContact.

Have you got what it takes?

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience
6+ years of experience in software development is required
Proficient in at least 1 of Apex, Java (Spring Boot, Hibernate), .NET frameworks (C#, ASP.NET Core), or a similar modern language
Experience with modern JavaScript front end development and frameworks is a strong plus
Solid understanding of scripting languages such as Python, Bash, or PowerShell is a plus
Experience working with RESTful APIs, web services, and databases (SQL Server, MySQL, or Oracle)
Familiarity with version control tools like Git
Strong analytical and problem-solving skills
Excellent communication and teamwork abilities

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Senior Software Engineer

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