Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
About the role
At ShopBack, our Engineering teams build scalable and operable platforms that power eCommerce traffic across the region and deliver world-class shopping experiences. You will join our AI Product Squad, a fast-moving team building next-generation AI agents, intelligent shopping assistants, and AI-driven discovery products used across multiple markets.
We are looking for engineers who are passionate about applying Generative AI, LLMs, and agentic workflows to solve real-world problems at scale.
Your Adventure Ahead
Build and scale AI-powered backend services supporting LLM search, recommendations, and agent workflows.
Design high-quality, low-latency APIs and orchestration pipelines for AI products across ShopBack platforms.
Develop and optimize RAG pipelines, vector search, and data integrations powering intelligent shopping experiences.
Collaborate with Product, Data, and ML teams to shape and deliver new AI features end-to-end.
Drive engineering best practices and mentor others in building reliable, observable, and cost-efficient AI systems.
Essentials to Succeed
5+ years of experience building consumer-facing web applications or backend systems.
Proven experience shipping AI, LLM, or agent-based systems (RAG, vector DBs, orchestration flows, or LLM APIs).
Hands-on experience with Node.js / Typescript (preferred) or Java, Kotlin, Python.
Experience with AWS, Kubernetes, CI/CD pipelines, and distributed systems.
Strong understanding of system design, scalability patterns, API design, and low-latency backend architectures.
Practical experience using Generative AI tools such as ChatGPT, Gemini, Claude, Cursor, or LangChain.
Ability to thrive in a fast-paced, experimental environment with high ownership and adaptability.
Technologies We Use & Love
AI / ML Stack: OpenAI APIs, Gemini, LangChain, LangGraph, RAG pipelines, vector stores
Cloud: AWS
Infra: KubernetesBackend: Node.js, Typescript, Java, Kotlin, Python
Databases: Postgres, Redis, Elastic, Vector DBs (Pinecone, Weaviate, PGVector)
Queues: Kafka, SQS
Observability: Prometheus, DataDog
Project & Collaboration: GitLab, Jenkins, Jira, Slack
Other: Knative, Debezium, Kafka Connect
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected].
